Community First Credit Union Applecross Rd, Jacksonville

Every time I come into Community First Mina Patterson is always so helpful!!! Everyone at the branch always has a smile!!!

Awful service. Came on a week day, no customers in the building, staff just sitting and talking. Tried to open a savings account, and was told they can’t help me I have to do it online or book an appointment for next week. I had problems doing it online, so I came in a couple weeks later to finish up and deposit money and was told they could not help me because it was 10 minutes until closing. Two different times, two different staff members telling me they can not help me because it is an inconvenience to them. Ridiculous.

This credit union is amazing!!!Samantha, Alecia, Mina and Richie are all so helpful and knowledgeable. I will definitely be referring my family and friends.

Have not been able to keep up with technology. Payoff request the old fashion way, ability to transfer money from other institution to CF is the worst. It takes about three days to see the funds in my CF account. Too many loops to jump to get any financial transactions done. Refinancing my mrtg somewhere else. Not a lot of incentives or products to stay with.

Melissa Meeks and Richard Canaj are great and provide outstanding service. 5 stars across the board!!!!

This is a new branch in our community and the service has been nothing shy of superb. They opened with an amazing deal for new members and have done everything in there power to make banking easy and stress free. I strongly recommend this bank to ANYONE.

WORST bank ever. They have community in their name but do not treat you like you are community. They hide fees, over bill and charge you for everything. This bank is garbage. If you want to be treated like trash, this is your bank

Very nice facility. Grand opening was disorganized. I don't believe they had enough staff available to accommodate the members. I arrived at 10, signed in and by 12 I had not been seen. I understood they were crowded, however my expectation was not to be there for over two hours to open my three accounts. I spoke with an extremely helpful lady who advised me I could come back and be waited on. When I got back at 2, gave the gentleman the card the lady had given me, he was extremely rude and short with me. He said matter of factly I can't honor this for you today. I have over 40 people in here. I can do it next week. I explained what the lady told me earlier and his response was well the people who are in here have been here. I cant do it. No empathy, no apology, no soft skills. Nothing. Not what I would expect from a credit union who is on direct competition with other credit unions in the area who are known for their exemplary member service skills. I did not get the mans name, but he was the bald guy, the only bald guy at the front kiosk. Very

Always nice and polite. The lady in drive thru is the one that opened my business account, forgot her name but shout out to teller 0698. Always a pleasure!

Teller was sharp and rude at drive threw. Did not listen to what i was asking for and when i went in side and asked for a manager, she never called anyone. But she did continued what she was doing on her computer like i was not even there. If this is any reflection of how management trains their people, i will be going to the 103rd street location NOW instead of ARGYLE.