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Consumers Credit Union Riley St, Holland

4.8
(10)Loan Agency
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12705 Riley St, Holland, MI 49424, United States

+1 800-991-2221

https://www.consumerscu.org/locations/riley-office

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5:30PM
OPEN
    Consumers Credit Union 01
    Consumers Credit Union 01
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    Personal Loans Near Me In Holland of Michigan(MI)

    Loan Amount

    $1000
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    • Bad Credit OK

    • Easy Requirements

    • Instant Funding

    • High Approval Rates

    • Bank-Level Security Encryption

    • Reputable Lender Network

    Reviews

    4.8/5.010 Reviews

    J

    Jorge Villareal
    5

    The north side office is awesome. The loan officer that helped me went above and beyond to help me with my issues. Compared to the office on the south side where I was ignored and then rushed out. The loan officer at the north side was so busy but took the time to help me as if I was the only there. Awesome Job!!!

    Response from the owner

    Thank your for your review Jorge!

    J

    Jesus de la Rosa jr
    5

    Julie Mitchell is amazing does so much for all of her customers and absolutely a key player of the ship you guys are sailing!! We love you!!!

    Response from the owner

    Thanks for the review, Jesus!

    L

    Lauren Gleason
    3

    I have been a Consumer’s customer for more than ten years. I got my first loan and credit card with them. I used to love the way things would be handled and dealt with, but lately it seems things have shifted. To start my second car loan, the loan officer allowed the wrong title. She was moving along so quickly that she didn’t realize. I figure a bank would register and flag that and stop the loan process. Then the office manager Carmella called very passively, blaming me as it was my error. Getting the title sorted out wasn’t easy. Another time I saw a random charge I called and asked about it. The gentleman used the term “ fall off” I asked “ does this mean I will be reimbursed?” I wasn’t sure what the term fall off meant. He assured me that the charge was a “ system error” and would be fixed the next day. I made a follow up call and the next person dove deeper and figured more out that it was the car reader failed. I am now working on a dispute that seems to be like pulling teeth from a child. Having to call two to three times a week to get an update or see if there are any things that needs to be done. I have spoke with now five people who have said “ wow we need to focus on this and wrap it up”. I just am losing my patience with this bank. I have been a long time customer, and I am not appreciating the treatment.

    Response from the owner

    Hi Lauren, thanks for letting us know what we can improve upon. We pride ourselves on our Member service and would like to make things right! If you'd like to speak to someone, we'd love to find a solution, so please private message us a good time and phone number to reach you at.

    C

    Clay “OGDutchy” Thomas
    5

    Coffee was great, service was quick, Adam was very informative and answered all my questions thoroughly.

    Response from the owner

    Thanks for the great review, Clay!

    S

    Sharp Construction
    5

    We have partnered with the team at Consumers for multiple projects. We cannot say enough good about our experience!! Carmala, Shannon, and Jim have been amazing with their client....us, and our real estate clients! We highly recommend you stop looking somewhere else and just get on the happy train with them!! No...they did not pay me for this, they are just that good!!

    Response from the owner

    Thanks for the kind words! We'll be sure to pass this along to the team!

    J

    James Weller
    5

    Julie was very knowledgeable, efficient and friendly. She made our Consumers experience quick and comfortable. Julie understood our lack of techyness and helped us thru the process easily.

    Response from the owner

    Thanks for the review James!

    T

    Theodore Robert
    5

    I enjoy the person to person interaction. So many businesses nowadays use these awful chat features and automatic prompts that are frustrating and get you nowhere. The staff here is knowledgeable and friendly.

    Response from the owner

    Glad to have you as a member, Theordore! Thanks for the review.

    A

    Anthony Walker
    1

    After reading the Google reviews about this credit union I decided to join. I called ahead to find out what information was needed and talked to a very nice lady, but when I got there it was a totally different experience. From the moment I sat down the representative did everything she could to dissuade me from joining. She even went as far as making things up about my credit, even though we were both looking at the same information. From the reviews on Google and my conversation with the rep on the phone I thought that this credit union was there to help, but I see now that the help is only for certain people.

    Response from the owner

    Hi, Anthony. We would like to discuss your experience with you. If you would, please send us a private message here or on Facebook with your contact information and the best time to reach out to you. Thank you.

    S

    Sam Kramer
    5

    Walked in and was helped right away. I got everything done in no time!

    Response from the owner

    Thank you for the great review Sam!

    D

    Desteny Zuniga
    5

    Love, love, love this bank!! All the girls are so friendly and helpful with any questions I have. Always go above and beyond to make sure I'm taken care of. Helped me boost my credit score in just 6 months! Highly recommend if you like friendly customer service and awesome perks (:

    Response from the owner

    Thank you for your review, Desteny! We greatly appreciate your time!

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    FAQs

    • 1. How to Get Hold of Consumers Credit Union?

      You can get in touch with them at +1 800-991-2221 or visit their website and fill out the online form.
    • 3. What Types of Products Are Provided at Consumers Credit Union?

      You can expect to get the following services from Consumers Credit Union. '
      • Member Perks
      ' You Can get more information about payday cash advances via our platform.
    • 5. Is Consumers Credit Union an Agency or a Lender?

      Consumers Credit Union is a Credit union offering different ways to financial stress. You can also request personal installment loans for unexpected expenses via our platform.
    • 2. What Is The Location of Consumers Credit Union?

      You will find this company at 12705 Riley St, Holland, MI 49424, United States. View maps and get your direction to Consumers Credit Union.
    • 4. How to Secure a Loan from Consumers Credit Union?

      To request loans from Consumers Credit Union, you can fill out the online form on their website or head over to the store. You may need to drive there when getting a title loan. Browse through our website to learn more about title loans.
    • 6. What Will Happen If I Fail to Repay My Loan?

      Loan defaults can lead to lawsuits and damaged credit scores. Get Hold of your lender if you have difficulty repaying the loan.
    • 7. Does Consumers Credit Union Offer Bad Credit Loans?

      Yes. You can get loans with Consumers Credit Union even if you do not have good credit scores. It is also available to get online installment loans irrespective of your credit scores via our platform.