Community First Credit Union Merrill Rd, Jacksonville

This was such a wonderful visit. Best place to go for the best financial advice Brittney was amazing. Well versed in her line of work. I walked out feeling better than I could have even imagined. I want to thank Emrah for referring me to a financial advisor. Fantastic job Community First 🥇

I would like to recognize Brittany at the Arlington Branch in Jacksonville, Florida. First, for welcoming me at the door of credit union, on Saturday, Easter weekend. Then for helping resolve some tax paperwork issues at her desk. Once that was finished Brittany helped resolve some computer issues patiently and explained how to solve them the next time it happens. Thanks for your help Brittany.

My sister and I started at another credit union, but the branch was so unwelcoming we abandoned that option before even making it to a banker. CMCU, however, was great from the start. The check-in was clear. As we waited in the cute seating area for a banker, we watched the personable tellers interacting so pleasantly with their clients. Then... Reggie Jolly showed up. What a fantastic experience! Reggie was professional and fun, explained everything very clearly, and helped my sister choose the right accounts. So I'll be back asap to move my own credit union business to CFCU.

This particular branch is amazing! Emrah was very helpful. I had an issue that he was able to take care of very easily. It's people like this that really make banking and life so much easier. Thanks for the excellent service!!

I had a great experience this morning with Emrah. I came in to get replacement debit card (due to fraud). Ebrahim not only greeted me with a pleasant smile and a warm demeanor but he gave me Excellent customer service by providing additional information on opening a business account. Which these days is very rare to find. I will definitely ve back to the Merrill branch!

I am totally satisfied with the service and knowledge of the staff at this location! They are respectful and have great promotions, please get your free tote bag this week only! Thank you community first credit union 😊

My brother and I came in for IRA servicing. We worked with Reginald and had the best experience. I wanted to recognize him for his patience, understanding, and great customer service. Aimee and Allen say thank you.

Came to the branch to refinance my car loan and received the best customer service from Reggie. He was professional, patient and made the overall experience very pleasant.

I’ve been a customer at community first credit union for ever 3 years. I’ve always been provided great professional service. Emrah always provides excellent service and makes sure I’m well taken care of.

Emrah helped me with all my issues - I locked myself out of my account - I needed new addresses on my debit cards - I needed checks ordered - etc etc - he was fast and pleasant! That’s why I love this bank!!