Community Choice Credit Union S Waverly Rd, Holland

Still waiting on a 24-hour- 48 hour response from your team on my situation, It's been a week today. At this point I think they're ignoring me because of my situation. Sad. Please don't ignore, makes me feel unvalued.

Darcee has always been a wonderful, polite and professional member of your team. With more employees like her, you will do a great deal for Michigan and maybe beyond and no, I am not a relative of hers. What a amazing, individual. Thanks for hiring her.

Dawn is an outstanding teller. She is ALWAYS friendly and willing to help in any transaction or problem we have. Great customer service and a real asset to the credit union and the Holland branch!

I worked with Traci on an auto loan. She did a fantastic job and made things extremely easy. Got a really good rate as well!

Dawn was very helpful with our loan and setting up all our accounts. We got our Checking, Savings, CD's, and credit card. Everything all set up. Had a difficult time with the online until Dawn helped me get set up. Don

Awesome customer service! They stayed late to help finalize paperwork and would give them 10 stars if I could.

I've been with this bank since I was able to work at the age 16. Now 42 i've seen the diffrent name changes it has gone through and still was a member. Since becoming Community Choice I've decided to cut ties with this bank. I was charged $150 in overdraft fees because my checkings was at a Zero balance. My savings had enough to cover whatever was being pulled from my checkings. Also which i wasn't aware of your allowed a certain amount of transfers for the month, I also tried to transfer money but wouldn't allow me because i had exceeded the amount so i get charged for overdraft fees. I call and spoke with Shar and all she could do was fix $60 of it, she explained to me that i had gone over my transfer limit and that is why i wasn't able to transfer money over. I explained to her that i couldn't afford these charges and i was never aware of the transfer limit. What ends up happening is I pay all my bills thru my mobile phone, I'm sure there are many that do the same. This is what broke the camels back for me. After letting her know how long ive been banking with this bank and being thru all their changes her response was "Can I help you with anything else Sir" REALLY!!

I love working with the team in the Holland Member Center. Darcee, Kelly, Lonna, Dawn, Kristi and Barb do an amazing job with any transactions that me or my family do.

I have been a member for my whole working life. The Holland branch is extremely friendly and helpful. The Holland branch is and does treat you respectfully and like family.

It's been the best place for our loans, checking and savings accounts. I love my credit union. They're the best!