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Community Bank, N.A. S Main St, Wilkes Barre

2.8
(10)Loan Agency
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406 S Main St, Wilkes-Barre, PA 18701, United States

+1 570-825-1373

https://cbna.com/

  • SundayClosed
  • Monday9AM–3PM
  • Tuesday9AM–3PM
  • Wednesday9AM–3PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
  • SaturdayClosed
CLOSED
    Community Bank, N.A. 01
    Community Bank, N.A. 01
    Community Bank, N.A. 02
    Community Bank, N.A. 03
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    Personal Loans Near Me In Wilkes Barre of Pennsylvania(PA)

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    Reviews

    2.8/5.010 Reviews

    L

    La Sun
    1

    The branch manger is ghetto just like the location of the branch! Sandy is disgusting and lacks customer service skills to be the manager!

    Response from the owner

    Hello, we are sorry to hear about your experience at our Wilkes Barre, PA branch and appreciate that you brought this to our attention. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

    S

    Sharlene Sosa
    5

    Best bank 🏦🏧 in Wilkes-Barre Pennsylvania. The employees are beyond excellent. They offer the best customer services . I love Joyce ,Carmen, Sara Wheeler and other girls at this branch but I forgot their names . They are really fast and never make mistakes in transactions. I love my bank thanks for everything you guys do for me

    L

    Lisa Hartley
    1

    Don’t open a account here unless you absolutely have to, this bank charges all these unnecessary fees. When you go to get some understanding of what’s going on with your account they can’t help. A bunch of incompetent employees work here , they give wrong information and they have bad attitudes.

    Response from the owner

    Hello Lisa, we are sorry to hear about your experience at our Wilkes Barre, PA branch and appreciate that you brought this to our attention. Customer satisfaction is our number one priority, and we’d like the chance to make this right. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

    a

    animaniac9695
    1

    If I could give this bank zero stars I would. First off the staff is rude and they lack the ability to to give any straight answers. And they also lie and will tell you that all of your transaction history is not available to you. They can't give a proper balance inquiry. Oh and getting a hold of a manager to discuss any issues was impossible. The list goes on but I strongly suggest that anyone who does business at this bank to please go elsewhere because they do not care about the customer.

    Response from the owner

    Hi, Animaniac. Thank you very much for bringing this matter to our attention. We sincerely apologize that you had this experience with our Wilkes Barre, PA. Main Street branch. We will address this with the team immediately to ensure it doesn’t happen again. In addition, we’d like to speak with you further about this. Would you be able to please reach out to us at [email protected]? Thank you.

    T

    Trelles Nancy
    5

    Both my personal checking and business accounts were opened at this branch, I have always interacted with friendly and knowledgeable staff. If English is not your first language they also have Spanish speaking tellers. I would highly recommend doing business at this branch.

    J

    Jerry Post
    2

    Most places "recommend" a mask now and are at 100% capacity. But for some reason this bank only allows 3 people in at a time and we're telling the extra people to stand outside.

    Response from the owner

    Hello Jerry, we are sorry to hear about your experience at our Wilkes Barre, PA branch and appreciate that you brought this to our attention. We’ve passed your feedback on to our senior management team for consideration. Please don’t hesitate to reach out to us at [email protected] with your phone number and the best time to reach you if you would like to discuss this further.

    P

    Peaceand Harmony
    1

    Take your money else where , staff is very rude and brainless. You ask them a question and they have no answers. I wonder if they were even trained to work at this job or did they get hired on the spot.

    Response from the owner

    Hello, we are sorry to hear about your experience at our Wilkes Barre, PA branch and appreciate that you brought this to our attention. Customer satisfaction is our top priority, and we’d like the opportunity to connect you with a member of our customer care team to further discuss your concerns. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

    H

    Hillary G
    1

    The bank is dirty and scary, there's a ton of hidden fees (dormant service fee is only one of many), and the women who answer the phones are extremely rude. I've been unfairly overdrafted because I neglected to cancel my account after I moved two hours away and apparently they charge you money to not use the account? They wouldn't let me close the account unless I was there in person, so I had to send a family member over to put money in the account so they'd stop charging me overdraft fees until I had the time to drive up there. I ended up paying 100 dollars because...reasons? When you call because you're stressed out that a bank account you thought you no longer had (literally every other bank cancels your account after it's been inactive for a certain amount of time), the tellers will find ways to accuse you of doing something wrong. I was yelled at for changing my address? If you try and get ahold of past account information after you close the account, they refuse to tell you anything without charging you for physical copies of statements because "you're no longer a customer." This bank is despicable. Please don't get an account here if you like your money.

    S

    Susie
    1

    Worst Bank Ever! First of all the tellers are not very knowledgeable or polite. Second of all the bank is pretty nasty inside. I actually didn't feel safe in there. Lastly, watch out for hidden fees. Dormant account fee.....really?

    K

    Kim Sando
    5

    I opened an checking account recently. The lady that took care of me (at the second desk) was very very helpful . She explained everthing very well. And I got a free gift for opening the account . I definitely recommend her to help you open an account.

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    FAQs

    • 1. How to Connect with Community Bank, N.A.?

      You can phone them at +1 570-825-1373 or go to their homepage and submit the request form.
    • 3. How to Apply for a Loan from Community Bank, N.A.?

      To apply for loans from Community Bank, N.A., you can submit the request form on their website or visit their physical store. You may need to drive your car there when getting car title loans. Enter our website to learn more information about auto title loans.
    • 5. What Will Happen If I Could Not Repay My Loan?

      Failure to repay a loan can even lead to seizure of assets or wages. Connect with your lender if you have difficulty repaying the loan.
    • 2. What Is The Location of Community Bank, N.A.?

      Their store is located at 406 S Main St, Wilkes-Barre, PA 18701, United States. Use a Maps app to show routes to Community Bank, N.A..
    • 4. Is Community Bank, N.A. an Agency or a Lender?

      Community Bank, N.A. is a Bank offering different ways to financial stress. Check out this page to get low interest rate personal loans for a variety of purpose.
    • 6. Does Community Bank, N.A. Offer Bad Credit Loans?

      Yes. You can get loans with Community Bank, N.A. even though your credit scores are poor. It is also available to get online installment loans for bad credit irrespective of your credit scores on this page. You can also obtain more details about personal installment loans via our website!