Community 1st Credit Union Venture Dr, Ottumwa
1940 Venture Dr, Ottumwa, IA 52501
https://www.c1stcreditunion.com/locations/ottumwa-venture/
- Saturday9AM–5PM
- Sunday10AM–4PM
- Monday11AM–7PM
- Tuesday11AM–7PM
- Wednesday11AM–7PM
- Thursday11AM–7PM
- Friday11AM–7PM
- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
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Reviews
L
No customer service to help. We were out of town and needed assistance to up our withdrawal limit due to an emergency and the number behind would not complete our requests and no available reps on chat through the member site. Even the only branch open would connect us straight to an automated line when we called.. I really feel sorry for the customers that decides to go out of state for a family vacation.. When you really need assistance Community 1st Credit Union will completely ignore the customers. They send you through to the automated line which will send you straight to a dead end. I am completely disappointed.
Hi Liona - Thank you for your feedback. We are sorry to hear you've had a negative experience at our Venture-Walmart branch. If you would like to discuss this issue further, please call us at 866.360.5370 or email [email protected] and a C1st Representative will be happy to assist you. We apologize for any inconvenience this may have caused you. - Jessica
B
A couple locations employees are not very nice!.. one branch made a BIG mistake on my account and i had to call them out on it.. you would of thought them making a big mistake ... they would have apologized for it they did not!.. They ignored the email I reached them by live chat and they said they would update me when they got my account fixed!.. they did not!..This is about the 3rd time I have had problems at this location. It really shows that they dont really care about the people that bank with them.. The Centerville and Albia branch are so nice..
Hi Brandy - Thank you so much for the feedback. We are very sorry to hear you had a negative experience with a few of our branches. We would love to explore this a little further with you if you wouldn't mind calling us at 1.866.360.5370 to ensure we are offering nothing but the best experience for all our members. Please ask to speak with the manager. Thank you again for your feedback and for allowing us the opportunity to continue to do better. -Jessica
C
200% sick of each employee being on a different page than another. Some people deny me access to my account without my ssn. Other take my debt card and that’s all they need. I don’t care if you “shred” my ssn after I leave. Why are you even writing it down! Just type it in the computer! Ever heard of identity theft! Your not minimizing this by 1. Every time I come in having me blurt it out in Walmart and 2. By having a teller write it down when they don’t need to.
Hi Cheyenne - Thank you for your feedback. We are very sorry to hear that your experience at our Venture-Walmart location hasn't been a pleasant one. We apologize for any inconvenience this may have caused for you. If you would like to discuss this issue more, please contact us at 866.360.5370 or email [email protected]. Thank you! - Jessica
E
Absolutely love Ethan Lake and his staff! They have been provided amazing service. I will be seeing Ethan for all my loans from now on.
Hi Emily! Thank you for your 5-star review! I am so glad to hear your experience with Ethan was great! Thank you for taking the time to send us a review. -Lindsey
T
Great bank and great staff, always there if you need financial help. And Ethan Lake is truly awesome.
Hi Tiffany - Thank you so much for taking the time to leave us this great review! We are thrilled to hear you've had a wonderful experience at our Venture location working with Ethan and the rest of the C1st staff. Thank you for your membership at C1st! - Jessica
B
I love this bank except when i went into the walmart location on a weekend and one of the younger girls was VERY rude!! The other locations would get a 5 star.
Hi There - I am so sorry to hear that your recent experience at our Walmart location was not a good one. If you'd like to discuss this issue further, please email [email protected] with your best contact information or call 866.360.5370. We apologize for any inconvenience. - Jessica
J
I love the convenience of banking at different hours other than my regular bank!! Thank you C1st!
Hi Jackie - Thank you for the great review! We are so glad to hear your experience at C1st has been a great one! Thank you for your membership! - Jessica
B
What's the point if being open on a Sunday if I can't get a hold of anyone to find out why my card isn't working
Hi Briar - I am sorry to hear you had a hard time reaching the branch yesterday. We would love to talk to you about your experience to find out where the issue was so we can work hard to get it fixed quickly. Please call us at 1.866.360.5370 and ask to talk to either of the managers at our Venture location. Thank you for taking the time to submit feedback for us. -Lindsey
A
They never answer there phone's. Always a busy signal. I'm about ready to go to another bank
Hi Alan - I am sorry to hear that you are having difficulty getting through to speak with a C1st Representative. We have multiple ways to contact us including, phone, email, live chat, text, etc. If you'd like to discuss this issue further give us a call at 866.360.5370 or email [email protected] - Jessica
G
Manager from this bank by Walmart always is helpful always it's Avalible to work hard and runs this Lyndsy I wish there was more help so that we can call and support us by phone when the location is open I
Hi Gabriela - thank you so much for the feedback. All of our calls are all routed to our call center, so our branch staff can focus on helping our members that are in the branch needing assistance. I am very sorry you felt they were ignoring the phones. We would love to discuss this further with you over the phone if you would be able to so we can ensure we are efficiently and effectively assisting all members at the time they need help. Thank you again for the feedback, please give us a call at 1.866.360.5370 to discuss this further. Thank you for your membership, Gabriela. -Lindsey
Personal loan Providers Nearby in Ottumwa
FAQs
1. How to Connect with Community 1st Credit Union?
You can reach them at (641) 684-2127 or go to their homepage and submit your application form.3. How to Apply for a Loan from Community 1st Credit Union?
To apply for loans from Community 1st Credit Union, you can submit your application form on their website or pay a visit to their office. You may be asked to go there with your car when getting car title loans. Visit our website to obtain detailed information about online car title loans.5. How Should I Do If I Can Not Make the Repayment of My Loan?
Loan defaults will result in negative impact on your credit. Connect with your lender if you think you may miss the payment.
2. What Is The Location of Community 1st Credit Union?
You will find this company at 1940 Venture Dr, Ottumwa, IA 52501. Open a Maps app and get driving direction to Community 1st Credit Union.4. Is Community 1st Credit Union an Agency or a Lender?
Community 1st Credit Union is a Credit union helping you solve your financial problems. Click on to get low interest rate personal loans for unexpected expenses.6. Does Community 1st Credit Union Offer Bad Credit Loans?
Yes. You still have chance to get loans with Community 1st Credit Union if you do not have a good credit. It is also available to get personal installment loans irrespective of your credit ratings via our platform. You can also get more information about personal installment loans on our platform!