Columbia Bank Redmond Way, Redmond

Terrible. Columbia Bank bought the servicing of my loan, and then made me jump through hoops in order to make a payment. They wouldn't let me log in to online banking, unlike what the "welcome" letter said (even the day before the payment was due). They demanded we mail in (like with a "stamp") some dinosaur "coupon" with the first payment. They also wouldn't accept payment until a few days before it was due. I'll never voluntarily do business with them again.

I wish it were easier to get to (downtown Redmond is just tricky) and stayed open later, but otherwise it's awesome. The customer service at Columbia is the best you're going to get, and the tellers are friendly and helpful. I never have deposit slips or my account number and they're not ever bothered by the inconvenience or unprofessional!

This is a great branch, with friendly personal service. If you're looking for an attentive local bank a great neighborhood feel, then you can't go wrong here.

Marsha rocks a true banker that deserves a giant salery increase and twice the vacation days

Just wish they had a faster means of depositing cash.

Great personal service. And a fantastic commercial loan rep!

Fix your hours on Google listing. It says open Sat. NOT!