Columbia Bank Union Ave, Olympia

Staff is very polite and friendly from my experiences. Monthly maintenance fees, ATM fees, fees for fees etc etc... Recently I made an online purchase that Colombia deemed a security risk and they cancelled my card without notice. I was unaware until my cellphone service was interrupted. A very easy mistake to avoid with a phone call, email or text. I'm closing my account and switching to a Credit Union that won't nickel and dime me to death.

I stopped late on a Friday to deposit a check. The drive through was open and empty. I was greeted by a polite, cheerful teller that completed my transaction quickly. Not my usual branch, but it is closer and not as busy as the other branches. I will use this branch now.

The service, the smiles and the welcome atmosphere was such a nice experience. I opened an account in record time, got personal phone calls keeping me abreast of things. I am so glad I came to Columbia Bank.

Rude, slow, cause I was profiled. Cause I make good money. I was in my work close. I’m a big guy and not all white. They made excuses up. Manager wanted to meet me. Always the older white ladies that do this. Very tired of always being judge at my bank I had for almost 2 years. I have it recorded on video. Post it some time later. Longview does it to me too. Sad sad people. Just be honest and I wouldn’t care.

The service at this branch really goes above and beyond! We love working with Erin and Karla, they help make our experience personal and easy, thank you Columbia!

Savvy, stellar, and stupendous are just a few words to describe this amazing branch and the wonderful people that work here.

The people here are rude. And I rather drive to the shelton branch to deposit my money.