Collegiate Peaks Bank Brighton Blvd, Denver

Worst bank. We are a small nonprofit and purchased a property via their mortgage reps to expand animal welfare efforts. Two days before closing they increased our down payment from 35% to 55%... TWO DAYS before closing. They also forced my husband and I to be guarantors on the property despite THEIR OWN PAPERWORK sating nonprofits do not need guarantors. Watch out for their shady credit card program, too. For over 8 weeks a $3,500 payment was taken out of our checking account, and went to some mysterious "holding account in preparation to pay the bill". The CC's took 4+ weeks to have the balance paid --- a free loan to Collegiate on the backs of a small nonprofit! Josh and many of his staff were absolutely terrible at communicating, and after 4 consistent emails (with him on the email thread) he claimed "he thought our issues had been addressed". My drivers were stuck on countless occasions with cards that weren't working, with zero resolve. Our CC accounts and checking accounts STILL have not been properly closed despite my request in writing SEVERAL weeks ago. VERY SHADY and absolutely unethical.... Our donors are FURIOUS.

The crazy worst client service! The ATM doesn't work, you have to wait tons of time to withdraw 200 box. The bank app never worked. My suggestion: don't think to open and account in this bank. It's is the worst.

I am a business owner and resident in the neighborhood and I have had nothing but great interactions and customer service at this bank. We use their services for both personal and business accounts and really appreciate their presence and support. Looking forward to the completion of your new building!

Would say ZERO if I could... Worst customer service ever. No respect for business owners in the neighborhood!