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Citizens Bank Puritas Ave, Cleveland

3.4
(8)Loan Agency
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15042 Puritas Ave, Cleveland, OH 44135, United States

+1 216-941-8822

https://locations.citizensbank.com/oh/cleveland/15042-puritas-ave.html

  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–4PM
  • Saturday9AM–12PM
CLOSED
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    Citizens Bank 01
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    Reviews

    3.4/5.08 Reviews

    F

    Fred Roberts
    1

    This branch is USELESS. I bought a cash deposit in person. I refuse to make cash deposits at ATMs. I have read too many horror stories of ATMs deciding you deposited less than what you said, and you have ZERO paper trail to prove your case. Its you said, ATM says. Anyway, I try to make a deposit to the teller, and they tell me they do not do that anymore! So what on earth are they even doing there? I get wanting to reduce staff, but instead they are just paying people to do NOTHING. This is not a branch, it is an ATM with useless employees. Really going to have to try to find another bank.

    R

    R T
    1

    Very rude tellers. Went to this branch because of a deposit descripency knowing I could possibly be mistaken. The teller was very inpatient with me and incapable of showing me my previous transactions where _I WAS MISTAKEN ___just rolling her eyes huffing and puffing because she had no patience.. Really need to work on customer service and manners. I didn't really think this band could get any worse, but they surprised me. Went to this Bank July 2nd to deposit two $100 bills. The machine accepted cash and only showed a deposit of one $100 bill. The other bill was stuck underneath the tracks that accept the cash. Tellers we're inside the branch and would not even make an attempt to help. I spent 45 minutes on the phone with customer service someone who could not get this situation right. Every time I tried to explain to her she's not getting the details right she started getting mad with me. Had to file a claim which will take up to 10 days if!, I get my money back. The tellers left the bank while I was on the phone with customer service and told me they will have somebody come out and look at it tonight and I might get my money tomorrow. They didn't feel I should be upset about it. I would like to have $100 at their money with no receipt and let them know I might give it back in 10 days. This is the worst bank ever!!!

    s

    shane phillips
    5

    Always pleasant Excellant service love this bank only bank i had since. 60' s.if you watch your acct.no problems.

    D

    DonxRaja ØG
    1

    I literally waited 30 minutes in line just to encountered with the rude bank receptionist lady. I'm actually thinking about closing citizens bank account and switch to US Bank just because of the racist white lady.

    S

    Steve V
    5

    This has been my branch for years. always friendly service. no problems

    M

    Miriam Ramos
    5

    Thank you Jessica for explaining in great detail!

    O

    OG_Biro Hazard
    2

    Sign on door says open till 2 it's 12:45 and they're closed

    I

    Isaiah Bolden
    5

    The bank help me a lot

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    FAQs

    • 1. How to Contact Citizens Bank?

      You can call them at +1 216-941-8822 or visit their website and fill out the online form.
    • 3. How to Get a Loan from Citizens Bank?

      To request loans from Citizens Bank, you can fill out the online form on their website or go and visit the store. You may need to drive there when getting a title loan. Explore our site to obtain detailed information about title loans.
    • 5. How Should I Do If I Could Not Repay My Loan?

      Defaulting on a loan can have negative effect on your creditworthiness. Contact your lender when you can not repay the loan.
    • 2. How Do I Find Citizens Bank?

      You can find the store at 15042 Puritas Ave, Cleveland, OH 44135, United States. View maps and get your direction to Citizens Bank.
    • 4. Is Citizens Bank an Agency or a Lender?

      Citizens Bank is a Bank helping you solve your financial problems. Check out this page to get personal loans with low interest rates for unexpected financial events.
    • 6. Does Citizens Bank Offer Loans for People Who Have Bad Credit Ratings?

      Yes. You still have chance to get loans with Citizens Bank even if you do not have good credit scores. It is also available to get personal installment loans regardless of your credit ratings with our platform. You can also learn more about personal installment loans via our platform!