Citizens Bank W State St, Alliance

No stars! Was verbally abused by the notary today. Gentleman in the next cubicle and another teller just looked on with no engagement. Manager was no where in sight. Immediately cease business with the Alliance Branch if you want to be treated like a human being.

Ceasing Business operations with this Alliance Branch immediately. Customer Services practices by the banker and manager that we cannot stand behind.

The experience I had with of all people the branch manager of the Alliance, Ohio office was was unforgivable!! I went in like always to do my business transactions and was told today that my transaction was not efficient enough! That she is the branch manager and I was taking up way too much of her tellers time to do my transactions. I was talked down to like I was a piece of lint on her shoulder she was brushing off. She basically told me the way I do my banking wasn’t allowed anymore in her branch because it was too time consuming for her tellers! I have been in business for 25 years and I am now being told I am an inconvenience to her branch!! The way I was treated was the worst customer experience I have ever had! Shameful just shameful!

Terribly rude staff. Bankers are atrociously rude. Tried opening a new account and they acted like they didn't even want me in the office. We still have a choice where to put our money - DON'T PUT IT HERE!!!

Absolutely rude for no reason. The woman in charge needs to learn how to work under pressure (wasn’t even busy in there though) . Heard her snap at one customer and than me. If you are going to work in customer service maybe be good at it. I have never given a review before to any place, but just thought it was not right how she talked to people inside the bank.

HIGHLY RECOMEND . Citezens Bank has done so much to help in this desperate times and drastic change. From the store employees to the phone workers I always have a Great experience. They're so nice and want to get to know you not just take your money. Love you guys :)

Rude horrible customer service. It was an older lady, I had a baby on each hip, and didn't have my card with me, she didn't offer asking me personal questions to verify it was me just a mean, I can't help you with out it.

I've had a dispute with 3 companies for orders that I didn't make. Citizen Bank was very fast at addressing this matter.