Taylor Kia of Alliance W State St, Alliance

Wasn't too happy with them. I had contacted them through their messaging program to verify if a vehicle was still available. Was told that a sales person would be in touch. Never received a call. Drove 40 minutes to find out that the car online had sold a week ago! The car is still online almost 2 weeks later! Lesson learned to call next time.

Worst dealership i have bought from, sales persons were nice but anything past that has been a major pain. When calling about anything of importance they never return your call, and you can never get through to anybody to speak too. Would not recommend. There was also undisclosed information they chose not to share will me on the vehicle i purchased that i later discovered on my own.

I received a trade in letter in the mail offering a certain amount on my current Kia Soul and an additional trade credit towards a new car. I called Kia of Alliance and asked to see if a similar payment would be in the cards. I was told that "shouldn't be tough to do". Upon getting to the dealership they took my keys "To give a trade value" and gave me a huge run around. Turns out the letter I received in the mail I didn't qualify for and the price advertised on the website I also didn't qualify for. After spending two hours getting a run around they were still $100 over the price I had asked about per month. I felt like I was being held hostage and I was being lied to continuously. If the price I asked about you weren't able to do; why did you keep my keys and refuse to let me leave for two hours. From where I was sitting I could see there call sales goals for the month and that they were behind. It's no wonder if they treat all of their customers this way. Definitely a bait and switch dealer.

Friendly staff, quick process, great vehicle

Just recently bought a used truck from them. I trusted that their vehicle inspection would be true and took their word that i was purchasing a safe vehicle. I purchased the truck in the nasty weather and was unaware that the tires were completely dry rotted and in need of replacement. After signing loan papers for over $25,000 i am stuck with a vehicle that is unsafe to drive. Multiple attempts on my part for them to make things right have ended with them refusing to do anything!

Appreciate all the considerate help we have had with this purchase and information that is understandable

I am very happy with my new car. I didn't fell pressured in to buying anything. I gave them my stipulations and they went above and beyond and got me something good better then what I was asking. I couldn't be happier. Thank you Kia of Alliance you will always have my business.

I called and spoke to Tyler Moore on Tuesday morning. Within 15 minutes he called me back with answers to all of my questions. I stopped in same day. The deal took less than a half hour to complete and get to a number. Tyler worked hard to make it work and answered all my questions along the way. He also came in on his day off to deliver the car!!! This was one of the best experiences purchasing a vehicle in years. Go see Tyler!!!

These guys are the best! Make sure you ask for Carter or Ridge

Excellent customer service, was very please with Amanda she took the time to explain everything to me and I walk out feeling very satisfied with her and her staff. Amanda made it very possible and went above and beyond to help me get a car which I didn't think I could get another car. I would recommend her to all my friends and family and the entire staff of Kia . Thank you Amanda for all that you have done for me , you are a wonderful shining star with a bright future ahead of you . Thank you , happy holidays Doris Fontanez