Citi Alexander Ave, Lake Grove

This branch is where I opened my account in 1991. Always felt welcome. 16 years ago moved upstate, still bank with Citibank. Just called the branch to ask about depositing a large sum, as I'm selling a house and the closing will wrap after the branch is closed, and Im headed back upstate immediately after. Cassandra let me know there is no limit to deposit size using the ATM, which was my concern, and she advised me to first speak with a personal banker to arrange a new account for the deposit to take advantage of an incentive Citi is offering for new savings accounts. Very pleasant and helpful, thank you Cassandra!

Every once in a while you come across a special person. Toady I met Ethan, the branch manager in the Citi Bank in Lake Grove and he is one of those people. I had a problem with a Sears Shop Your Way card that has the Citi logo on it. Although the branch was not able to handle the problem and could not access my card info he went out of his way to help resolve the problem by getting the right people on the phone and stayed involved all the way through. Thank you for your help.

I always have a great experience at this bank the tellers are friendly the city gold representative is awesome and the manager always Willing to help me with any of my problems

All my experiences at this branch have been very pleasant. The staff are very helpful and patient.

Why haven’t you opened back up yet?????