Cincinnati MINI Stewart Rd, Cincinnati

I just purchased my second MINI at Cincinnati Mini and couldn't be happier with the whole experience. Jay and Travis were a pleasure to work with! If you are looking for a new car, definitely go and check them out!

This is not in reference to MINI of Cincinnati...MINI LEFT US STRANDED. We bought a $30K car from MINI in Louisville, KY fifteen minutes from our house, easy to drop off and get serviced. The Louisville dealer shut down without notice and now we are told to take the car to Cincinnati which is two hours away, so if we drop off the car and drive back home then return for the car it’s an eight hour round trip just for service. Right now the engine light is on, the rear signal is out, and the cruise control is giving an alert every time we come to a stop (third time taking it in for this issue and they usually keep it for a week or longer). The Cinci dealer was nice but their hands are tied by corporate, they offered to let us drop off the car and they would give us a courtesy ride to the mall! I can’t spend fours hours on the road and hang out at the mall all day, because, well I work for a living. Neither corporate or the Cinci dealership will budge, it’s just deal with it. I feel ripped off, bait and switch. #miniclubman #minicooper #miniusa #bbb tag

We are very excited about our new Mini. Louis Velazquez was our sales person. He was very helpful and accommodating in assisting us in factory ordering our Mini Countryman Cooper S All4. It was an all around excellent experience and I would highly recommend Cincinnati Mini and Louis.

Just took delivery of my Mini. LOVE the car. Sales Rep Crissy Bashore- exceptional, - financing a breeze with Mini Finance. Some painful negotiations over pricing, but all in all a good experience.

The sales staff is very attentive and accommodating. Unfortunately the service dept is an over priced joke. They want $181 per hour. Surgeons don't get paid that! They wanted to charge $160 for a $30 slave cylinder. Yikes they aren't even sort if compettitive and don't be fooled you don't have to be a mini expert to put a set of tires on a mini or service a mini. They are not hard cars to work on. Buy one here...Maybe... But DONT have your car serviced here.

"Cincinnati MINI should be "The Model" for all dealerships." MY MOTORING ADVISOR (TRAVIS HOLLEY) Travis has a unique talent in connecting with his clients. He was always available to answer questions and assist in the purchase process. He has an excellent grasp on the delicate balance between "keeping in-touch" and "pressure selling." I felt that he wanted to earn my business and valued my time; He always had a positive outlook and can-do attitude. Travis exhibited a high level of integrity and truly aimed at understanding my needs. Thanks Travis!

I like the car. The buying experience was the bad part. I bought a Mini that was purported to be $1,000 off sticker. The model I bought was obvious used as a demo so sticker had been removed, so it is my fault I did not ask to see it. I found it later tucked inside the glove box and it turns out I paid full sticker price. Plus, they managed to sneak in custom floor mats at like $250. The driver side mat lasted 4 months before the plastic ripped. I am about to have my first scheduled service, so we will see how that goes.

2 years ago in June I walked in and spoke with Eric Dannenfelser (sales Guide) I ended up buying a 2010 Mini Clubman S 6 Speed from him and can honestly say it was one of the best buying experiences I have had at any Car dealership (I am 42 and have bought a bunch of cars at dealerships across the country). I enjoy my Mini so much that when my knees started giving me issues I started looking at an Automatic Mini, I spoke with Eric on several occasions over the last few months and finally decided it was time. I stopped by and Eric was in the process of working with someone, but that didn't stop him from giving me the keys to a Countryman and letting me go look. I climbed into a silver Countryman and it was a very nice car but not what I was looking for. He then showed me what they had in Automatics and the car that sounded like the best fit was out as a service loaner. Well let me say this, I trust Eric enough that even though they didn't have a car in the same color on the lot it sounded perfect. I traded in my Clubman sight unseen on the new Countryman. I came back the next Monday to finalize the paperwork and was very pleased with the color and the car. I have had it for a week now and Eric called to check up on me and I know I talked his ear off about how much I am enjoying my new car. I had to drive from West Chester to Covington KY 3 times in one day for work and even in traffic I can say I really enjoy this car. I put 50k miles on my Clubman in 2 years with zero issues and can't wait to enjoy my Countryman as much. Eric, thank you for your hard work and dedication to the Mini community I can't wait to buy my next vehicle from you. Cosmic Blue is the best looking Mini color in my opinion :)

It was our great fortune to work with Susan Ward of Cincinnati Mini. We were in the market for a 2013 Cooper Works and were considering trading in our 2010 Cooper. We came in with a preset bottom line as to what we were willing to spend and what we wanted to get out of our trade in. Susan worked to make us happy and we appreciate how she treated us with respect and helped us with our purchase. We love our new 2013 Mini and would recommend anyone in the market to see Susan at Cincinnati Mini. With our 2010 Mini we always found Cincinnati mini to be a first class operation, and Susan Ward fits that image of excellent customer care. Susan also was very patient in helping us understand all the features of our new mini. Thanks Susan!

I was in the market for a new vehicle and liked the power and handling of the Mini Cooper Countryman. Jay Sofranec was extremely helpful in finding just the right Mini for me. There wasn't any pressure, only helpful education. Colon in the finance department was friendly and helpful explaining the details. I will be back to buy from them again. Thanks for a great experience.