Chevrolet Of Wooster W Old Lincoln Way, Wooster

I am going to give a two because I get that this is sales. What I don't appreciate is games and totally not listening to what we want. We want a seven-eight passenger vehicle, show us what we want!! Not a five passenger vehicle!! Also, when I ask you how much the vehicle is, please just tell me. The "cutesy" game was irritating. Also didn't appreciate having to wait before anyone acknowledged us. We also heard the staff laughing in the office, when we had asked about the price of a vehicle. We walked out and we likely will not be back. This experience felt terrible from the minute we walked in.

The folks at Chevrolet were very friendly and helpful. Darren and Noah could not have done more to make the vehicle purchasing process happen any easier than they did. They were a pleasure to deal with.

I've been involved in many car purchases from both the current ownership and two previous owners and feel that I have always been treated fairly. The service department is excellent, and the on-site Nagy's body shop is a real plus.

Kyle, and all of the stand up gentleman were incredibly accommodating and helpful in buying a Chevy Volt. They answered every question I had and made sure that I was comfortable during the buying process. Thanks guys, especially Kyle, for taking care of me!

I bought a 2012 Mercedes GLK 350 here in November. And while everyone was very friendly, I'm pretty disappointed in this dealership. Here's why: I just took my car into the Mercedes dealership for its 60k mile service, and was told there were screws missing all under the hood, bolts missing all on the undercarriage (both lower side coverings were literally just flapping there), and the exhaust clamps were completely rusted out. This might not be super surprising if I didn't buy a CERTIFIED PRE-OWNED vehicle, which I was assured includes a 72-point inspection. I've thought long and hard and even if Wooster Chevrolet is an Equal Opportunity Employer and the mechanics performing the certification were blind, they still should have felt that there were things literally hanging there with no screws or nuts to secure them. And surely they would have felt the rusted out exhaust clamps crumbling in their hands. So I guess what I'm wondering is, are there CHILDREN certifying vehicles at Wooster Chevrolet, or is "certified" just a word that gets thrown around there to make sales? I'm guessing it's the latter, but I can't be sure. Either way, not cool Wooster Chevy. NOT COOL. P.S. Don't get their $5k service contract. Also, not cool.

Great buying experience. Brian had the truck detailed and ready to go when I got there. The price for the truck was well below the retail price. Thank you, Brian Turner.

We were in the market for a used truck. Brian Turner took such great care of us making sure we got the vehicle we wanted for the price and payments we could afford. Would definitely purchase from this dealership again!

When we went to Chevrolet of Wooster we worked with Shane Mast to find a car we loved and he went above and beyond to serve us. We found our 2012 chevy impala and it has been a great car so far. Would definitely recommend Shane as well as this dealership to anyone searching for a car!

Shane was wonderful, friendly, accommodating and knowledgeable. He was always very prompt in responding to our questions via phone & email. He has a great sense of humor. Then he took all our money!!! LOL

What a joke of a dealership. I buy a car there and have been pleased with the vehicle. However, recently ran into a few problems with dashboard codes, such as, "reduce engine power", service traction", and the check engine light on. After getting told that the issue was the throttle body, and that it needed replaced they stated it would be $542.00. A quote at a different garage for the same part and labor was $285.00! Spurgeon's response to me stating that I would be taking the car elsewhere for the fix was that I had to pay $103.00 for a diagnostic fee. Are you serious? They then stated that the fee is waived if the repairs are done in house. Hello!!....It is still cheaper for me to pay your stupid fee and to go elsewhere! waiving that fee does NOTHING! Like I said I bought the vehicle there and have been happy so far, but after this episode I can't believe ANYONE goes there for their work! What a sorry excuse for a friendly local business. Know that I will not be buying my next vehicle there....and I advise everyone to go elsewhere also! Be warned - you are a number and $ to them..that is all!!!