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CheckChangers - 63rd & Morgan Currency Exchange S Morgan St, Chicago

2.4
(10)Loan Agency
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6301 S Morgan St, Chicago, IL 60621, United States

+1 773-471-4900

http://www.checkchangers.com/

  • Tuesday9AM–6PM
  • Wednesday9AM–6PM
  • Thursday9AM–6PM
  • Friday9AM–7PM
  • Saturday9AM–5PM
  • SundayClosed
  • Monday9AM–6PM
CLOSED
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    Reviews

    2.4/5.010 Reviews

    S

    Shanell “Docky” Johnson
    1

    I know what I counted out for my bills before going into the currency exchange on 10/23/2020 around 2:57. However, the teller said I was$100 short, so another $100 was given. I went back in about 2 minutes later and asked if she could recount the money I had given her because I know what I gave her. She refused to count the money or even look at what I had given her. I feel cheated and disrespected. This establishment should have accountable employees. They are disrespectful, have nasty attitudes, and are demeaning. Real rate is no star at all.

    Response from the owner

    Shanell - Our staff should have immediately contacted management at the time of the discrepancy to ask for a review of the video, and we apologize. We will pull the video today. Please contact the store later today (Saturday) at 773-471-4900, or call our headquarters Monday at 847-714-1313. ***Update. Your transaction total was $661.73. The video clearly shows the young man you were with tendered $662.00 to our staff. We are happy to share that video with you. Again, our staff should have contacted management to review video at that time, and for that we apologize. However please be assured our employee correctly processed your transaction. We thank you for your business!

    q

    quashanda graves
    1

    If i could give this no stars, i would. Very disrespectful to elder people and handles every situation as a mess. Has stolen money from my check as well as others; also has men selling weed cigs and clothing in the corner where they can easily see how much money you are cashing out. Lots of soliciting and no respect towards others. Women working there are terrible at completing a simple task. A disgusting ghetto mess.

    L

    Latacha Lewis
    1

    Every time I go in there since January, I have to take my mask off to take another new picture!! They supposed to open at 9:00am but they open when they get there, 9:30 or 10!!

    Response from the owner

    Ms. Lewis - in many instances, a picture is required at the time of each transaction. There should be a sign posted in our lobby to make customers aware of this policy. Sorry for the inconvenience. As for opening late, this morning our employee turned the alarm off at 9:09. We apologize, and will remind our staff to arrive on time in order to be open for business at 9:00.

    H

    Hershey Howard
    1

    It’s a heavy set light skinned lady in there very rude also it’s food being sold inside the establishment I didn’t know it was a flee market I thought this was a check cashing place.

    Response from the owner

    Ms. Howard - as we explained, the transaction was interrupted when the debit card was pulled out of the terminal too quickly. When this happens, the funds will automatically be refunded to the account. We apologize for the inconvenience, however our staff acted appropriately in this regard.

    d

    don Larue
    1

    never will I go back here the lady literally just stole 20 from me counted my money sevrval times before going in the store and at the counter she so busy go the phone and not paying attention very rude customer service never again don't go here I should have went where I usually go theirs one down the street if you want good customer service and not to be cheated out your money the owner should watch his camera very closely

    Response from the owner

    Don - we take this very seriously. Please call us ASAP toll free at 1-877-764-0607. We need more details so we can pull video from the cameras. We will complete a full investigation.

    H

    Heavenly Scott
    1

    There very over rated the customer service here sucks an with the attitudes they give they need to be fired you should make them wear name tagges if I knew there name I would politely put it in this report but honestly the whole staff is very mean an rude I wouldn't recommend they get took serious at all there a very bogus currency exchange I will never ever go back worst experience ever

    M

    Mz. Pink
    1

    They are rude as hell they never answer there phone Everytime I come In there they all ugly in the face when I just be wanting either Western Union or to cash my check this is the worst currency exchange to go to they are not professional at all an all they do is talk on the phone so that's y it's never nobody to answer if you ever call because there on the phone full conversation I can sit on my ass an cash checks n do nothing if that's the case how do I apply because they make it look so easy

    L

    Leonard Fortier-Senase
    1

    Very non professional, should be shut down. The women serving you has Very nasty attitudes on their shoulders.

    A

    Amber Hawk
    1

    Women there are very ignorant. They never answer the phone. Have guys selling weed and cigs out of currency.

    Response from the owner

    Amber - we will look into the phone situation. As far as the peddling is concerned, we do not allow it and know this has been a recurring problem. We will follow up with CPD by filing a criminal trespass complaint and ask them to enforce it. Thanks for the feedback.

    l

    lanetta boone
    3

    Does what is needed but the display of attitude towards customers can be better.

    Response from the owner

    Ms. Boone - we take customer service very seriously and expect nothing but 100% from our employees. Please call our office on Monday so we can details from you and correct this.

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    FAQs

    • 1. How to Get Hold of CheckChangers - 63rd & Morgan Currency Exchange?

      You can reach them at +1 773-471-4900 or enter their website and submit your application form.
    • 3. What Services Can I Find in CheckChangers - 63rd & Morgan Currency Exchange?

      You may be able to get the following services from CheckChangers - 63rd & Morgan Currency Exchange. '
      • License Plates
      • Titles City Stickers
      ' You Can find some useful info about quick payday loans via our website.
    • 5. Is CheckChangers - 63rd & Morgan Currency Exchange an Agency or a Lender?

      CheckChangers - 63rd & Morgan Currency Exchange is a Check cash offering you various types of loan options. You can also get low interest rate personal loans for financial emergency fund via our website.
    • 2. How Do I Get to CheckChangers - 63rd & Morgan Currency Exchange?

      Their office is located at 6301 S Morgan St, Chicago, IL 60621, United States. Use a Maps app to show routes to CheckChangers - 63rd & Morgan Currency Exchange.
    • 4. How to Get a Loan from CheckChangers - 63rd & Morgan Currency Exchange?

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    • 7. Does CheckChangers - 63rd & Morgan Currency Exchange Offer Loans for Bad Credit Ratings?

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