Chase Bank Kirby Dr, Houston

Just got done going through the drive through to receive a cashier's check for the first time in my life. The woman at the window was so kind and helpful, it truly made my day. The process was easy and quick, and I appreciated her kindness and positive attitude. I'm not sure what her name is, but she is working today 9/29/21 at 1:35 pm so somebody better go find her and tell her what an amazing job she is doing :)

The employees don't seem to acknowledge you and move at a snails pace, even with 2 other customers waiting. I'll never come back to this location. It takes a lot for me to go out of my way to write this much of a negative review... As I'm standing in the branch. The other location closed their lobby? This is poor customer service.

Only great experiences working with this branch.

It's just ok. Can be busy and slow at times.