Chase Bank 73rd Ave, Queens

Run of the mill branch. Service is very slow and some staffers aren't very helpful. Only upside is their own parking lot.

After not being greeted, there was no sign up sheet available or anyone to talk to. The only banker there was busy therefore Couldn’t get any guidance. Decide to wait in the lounging area to be seen and open an account. 35 mins passed and I was told accounts couldn’t be open after 530pm therefore I was exited out of the location and told to either book an apt or come back another day. do not recommend this location, nor should you bank with them.

Great bank. Customer service is top notch. There are just two things I dislike about this bank. The parking lot is tiny and its never Chase customers. I drive an 18 foot long Taxi. I now go to the Chase bank 187-08 Horace Harding. huge parking lot and they always have multiple tellers open while the other seems to only have one teller open.

I was trying to make an appointment to open account about fifteen branches,no one is answering the call.

I visited here during a slow time. There were two tellers, one who was clearly in training. The senior teller was very helpful in assisting me in some transactions that were new to me while simultaneously training her co-worker. Great customer service!

Very good experience. The staffs are polite and patient. Way better than many other bank service. They are willingly help you to get the chase coupon when you open an account. They also have free coffee service like many other chase branches.

The worst chase branch ive ever entered in my 13 years with chase. They always have only one teller station open after 4pm when they usually get busy while employees stand around asking you what business you have to do today.. Totally uncalled for, open more teller stations and speed ur business up!

I’ve been banking here for a few years now and I don’t really have any complaints. That’s pretty much the highest praise I can give for a bank. No photos. Picture every bank you’ve ever been in, and that’s what this one looks like too.

I came in and saw new teller machines installed. I had difficulty depositing my money. There were two employees standing inside to which I asked them for help so that I can figure out how to work the machines. They both told me that it’s the same frame as the one inside. I told them that I knew how to manage the one inside. I needed help with the new ones outside. They both told me it’s the same concept. I’m like, it doesn’t matter. I need help figuring out the one outside. So I thanked them for nothing. Then I told them why were they there if they’re not going to help. Finally, Mr. Choi came out and helped me and told me that he understood why I was asking for help. It would have been more courteous and professional to have helped me at the moment when I asked for help instead of aggravating me and not offering any help when I asked for it. Very annoying.

Jenina very helpful and friendly. Thank you.