Chase Bank N Dunton Ave, Arlington Heights

When you deposit checks, Regulation CC provides that banks may extend the availability schedule by a reasonable period of time. I made a deposit of a local large check at Chase Downton Arlington Heights branch. Teller did not give me notice for the reason for the hold nor verbally told me she was putting an extended hold as to when will my deposit be available for withdrawal. Also I did not get my first $100 available either. Total REG CC violation. Bank should invest in their employees and train them properly.

I love chase and the drive through it’s so easy . The people there are super nice but this one girl I think she is polish or something and she is at her 40 , blonde she is so rude. My dad doesn’t speak English so I help him and when we go we always have a lot of cash and she told me to come around again Bc she is busy and she said that it was busy . I mean it’s not my fairly that she couldn’t handle her Kobe . Buy at least do be rude. She grabbed the cash and she start threw in them and her attitude was so bad and she is always rude . Every time we go on the drive through and she is there , she always acts rude and she is so lazy. Nothing wrong with other people or Chase but this women she is so rude

All of the personnel in this branch are very friendly and helpful. They all make an effort to know your name and treat you as a friend and neighbor. I have had nothing but good experiences at this location.

Usually great customer service, very helpful and friendly. Had a poor experience with Stephanie. She had an attitude and was not understanding. I don't appreciate being called mam and I don't need snipy responses.

Why a four star average? Unbelievable! Chase bailed out our nation with the founding fathers America. Wake up!!!!

Tellers are fast, friendly, and efficient. I enjoyed their personalized service and smile.

they stole all my savings dont trust them 65k gone in one day

Towing cars after you're closed and there's an event going on downtown? Sad.

You can notice their expertisse and professionalism, especially from Jason.

...lost my wallet, and Jared, and Anna, were very helpful