Chase Bank N Mcclurg Ct, Chicago

Came this afternoon to speak to one of the bankers. I’ve beet told that all of the bankers are busy and they cannot help me although everyone where sitting in their rooms alone. Very unprofessional stuff. Then I got called out for me taking a picture and it has to be deleted because it’s their policy(which is not true). Then Caleb Gray returned my credit card and said that I’ve been difficult and he is not gonna help me. Thank you for the branch manager who was professional enough to supervise the situation and HELP ME!

Jesus, the Branch Manager at the 549 N McClurg location, was extremely professional and provided me the fantastic service which is what the Chase brand is all about. I had left an item at the counter and he called me immediately and even waited a couple minutes after closing to ensure I had my belongings.

I have attempted to start a business bank account at this branch, and although the managers and tellers have been professional, they have failed to properly set up business bank account on my behalf. I have had to make 4 separate visits, and I am going to have to plan a 5th to *again* figure out where my business money is and why I am unable to make a deposit. It is unclear to me who's fault this is, but I will likely have to start applying for welfare because my account balance is still in limbo. They do not seem to know how to handle establishing a business bank account.

The curly haired guy on the front desk is a really annoying person

Excellent customer service. I would specially like to recognize Seleny Loeza. She has been exceptionally helpful every single time I approached her. I would give her 5 stars as well.

unusually Sllllooooooow at ALL TIMES when waiting to see bankers.... but this is expected from this branch as it is under stagmffed .. the greeters ( James) were nice and attentive..offered me water ..

Friendly staff and neat and clean banking experience.

Excellent service but long wait without appointment.