Chase Bank E 3300 S, Salt Lake City

Brett, in park city, has always been helpful and I truly appreciate that service at chase !

Thank you Manuel for your help opening the account. I would highly recommend this branch just for him.

Condescending and arrogant attitude. Stay away from this location and drive to Foothill instead. I got much better service there.

I talked to Doug over the phone and he was so amazing, didn’t make me feel stupid or embarrassed and helped me figure things out fast and even let me know how to do it on the app for the future. Great service.

I’ve paid off 80% of an auto loan I have with chase within 1 year. I’m over 3 years ahead on this loan and yet, because of an issue they had with their auto payment system, I have a ding on my credit report where I have a 30 day late payment because I could not pay through their auto payment system after 6 months of successful payments. It took me 5 hours on the phone for chase to figure out the issue on THEIR end. Despite this, they would not remove the late payment report. Do not bank with chase, they don’t care about regular people

I will be closing all of my personal and business accounts with chase.

I have been a customer of Chase for several years and signed up under a similar promotion to the other review currently on here. I had my coupon and followed the rules and got my money as promised. I'm not sure how you can expect them to break the rules for you when you can't even follow them yourself. Chase is s great bank. Twice now I've had them contacted me with suspicious activity and saved me from having to start disputes because of fraudulent charges. And at this branch I've never been treated with anything but respect and courtesy.

I don't leave a lot of these reviews, but I wanted to take the time to write this one because I was appalled... while in the branch recently, I overheard one of the tellers--her name started with a T, if I remember correctly it was Tracy or Theresa--use the word 'retarded' to describe something negatively. As a former educator who worked with children with special needs and witnessed first hand the detrimental impact this word can have on individuals, I abhor its usage, particularly by a 'professional' in a place of business where it is easily overheard and hurtful. This is certainly not the way I would want my business portrayed to the public. I highly suggest some remedial sensitivity training. In the meantime, I won't be in a hurry to visit this branch anytime soon.

I took my daughter to Chase to get her set up with her first bank account. We sat down with Doug Bodell and he treated her with more professionalism and personal attention than I could've expected for any professional banker to give any young child. I was impressed with the way he explained to my daughter how things work at the bank and how she can use her account. Although I do not currently have my accounts with Chase; to me, this experience is an indication of how much they value their customers and I would highly recommend banking at the Chase Bank on 3300 South 2855 East. Thanks again to a great experience Chase Bank and Doug Bodell!

High level of professionalism. A great bank. Highly recommended.