Chase Bank Teasley Ln, Denton

The Branch Manager Ben is so helpful and responds quickly to issues. All staff up there are very nice and was a pleasant experience

Terrible service through the drive-up window every time I try to use it. Sometimes I wait 15 minutes or longer and have had employees completely ignore me to help a customer who's come after me .Today I was told that they were really busy inside. Why are the drive -up tellers working the inside if they have customers outside? This has happened to me every single time I use this branch! Normally, I drive out if my way to use a different branch, even though this one is less than a minute from my house . There needs to be better training for the drive-up, otherwise, what's the point? I won't use this branch again!

Nataliea was able to get my problem solved after hours on the phone with support. . She was a breath of fresh air and pleasure to work with. Will be making this my go to location in Denton

Attentive staff. I was helped to open a credit account quickly and was walked through everything I needed to know. Was a very stress-relieving experience.

Great service. Clean store! Rob was very helpful for opening my first checking account!

Everyone here is always very friendly

Attentive staff, not much public so it's fast.