Chase Bank E Wampum Way, Carefree

Tellers are very rude and look at you strange. The employees all need to smile and be helpful…maybe a customer service class?

We experienced a really long wait in the drive through lane (over 15 minutes) and only one car had gone through during that time. We left the drive through window line and parked to go inside and there were six people in line ahead of me. What we thought would be a quick deposit took about 45 minutes. I have never had that kind of wait before at this location in either the drive thru or inside, so I think it was partially due to the bank being closed on Monday for Labor Day. Things everywhere have taken longer during this pandemic situation, so I think businesses should get a little grace for longer lines and service delays. Maybe we’ll learn to be more patient and kinder to others as a result. In any case, my experience was good given the added issue of social distancing and being mindful of contact precautions. The staff handled it with grace, which kept the mood during the wait friendly for all.

Employees not willing to work. Too much to ask them to open a business checking account.

Only use the ATM, but it works and that makes me happy!