Chase Bank E Carefree Hwy, Cave Creek

have had several immediate issues that needed taking care of in an Urgent manner! Kim has been a God send to me in this regard. The issues I have had have been no short of difficulty. As far as the care and attention she has devoted to each and everyone of these issues is above and beyond. I am a business owner and have done business with chase for over 16 years. I can say In a world that is no longer customer service friendly, she never fails to renew my faith. I would highly recommend this branch for all of your service needs. If I could take her on as a member on my board I would. She deserves a plaque made of platinum. Im not the easiest person to deal with as I have the "everything now" mentality. Kim keeps me loyal to Chase Bank due to her skill set and mannerisms. She maintains a calm disposition and never makes me feel like the impossible is impossible. I have to say, she did not start out as my business banker but seeing her in action makes me wish I could have. Customer service and attentiveness are extremely important to me. She exudes knowledge of this and demonstrates it in her performance. I am BLOWN away in all aspects. There are not many I trust in dealing with my personal nor business matters. But I always feel 100 percent confidence in Kim. She is exceptionally exceptional. JP Morgan, you know my accounts and know the importance of this review. Please reward such wonderful employees as they keep a customer like myself a loyal customer. Kim, thank you for all that you do and the team work you promote. Kind Regards, Christina Corley Help others with another review

I have been trying for 3 weeks now to open an account. I've been in person and tried to make an appointment. Nothing works. Sad that I still want an account.