Chase Bank S Airmont Rd, Tallman

If I could give negative stars, I would. Worst experience ever at this branch. Jessica was rude and unprofessional. Chase stands for excellent customer service. The service she exhibited was horrific. I walked in and Jessica and another banker were sitting around chit chatting and completely ignored my needs as a chase customer of over 15 years. I’m strongly debating switching banks due to the lack of respect I received for a simple request that would have taken either of them 5 minutes.

They asked me for a document they emailed me, and when in the location they didn't want to print it out just for the laziness of it. If they'd mention for security purposes I'd understand them, but they just said sorry you need to print it out yourself.

Great bank. Staff here is friendly and takes the time to know their clients. Convenient location and 24 ATM. Prefer this bank over others in the area.

I love this branch. The staff are super nice. Nick is really really helpful. So knowledgeable and very kind. Highly recommend him.

Small branch with free parking. I was greeted kindly by employees and service was awesome and quick.

Only 1 banker and 4 empty seats in a Monday Sitting here for over an hour Ridiculous