Chase Bank Farrell Rd, Lockport

Go somewhere else I'm done with case after 10yrs I been with them especially if you want yo refinance your home they say your approved but reality they take your 500 dollars and tell you sorry. Don't trust chase.

Stopped by in a rush the other day trying to get a cashier’s check for my closing in half an hour and Yomara and Patty, I believe their names were, did the best job trying to help me out even though we ran into a problem. So grateful for their rushing and understanding that day.

Sarah is the best. I was frustrated coming in due to lack of phone support from the branch, but she changed my whole perception around with quick, attentive, and efficient service. If you need to see a personal banker ask for Sarah!!!

Go somewhere else I am done with chase !!!been there 5 years deposited my check and they held most of it till it clears ..never done that before so now I wait 5 days to get money ...chase is garbage

Bad service. Prepare for long wait. Bring some book to read

Excellent banking and customer service. Thorough with every aspect of what they provide so far.

I don't know why I am giving one star to them, but they are never helpful and they don't know the meaning of customer service.

I was never able to finish for what I came for in this branch.

Lazy staff. Do yourself a favor and put your money in a bank more worthy of your money.

They really car about people here. They really go above and beyond for people, and it's refreshing!