Chase Bank Stevens Creek Blvd, Cupertino

When I went in and asked about foreign transaction fees, they told me they couldn't tell me that without me opening an account. They told me to ask my existing bank for that info. LoL

They cross sell various chase products. You go for one service, they will ask you to sign up for N others and finally offer you the one you had in mind if and only if you signed up for the first N products. Sigh, what a waste of my time, check out other banks if you can.

I just got my appointment cancelled, and they explained it with that they already have another person appointment at the same time. Why to have any appointment system then? Branch manager Jessica eve didn’t care about giving me a call back finding any solution. Worst customer service ever

I just cannot imagine there is such a snobbish banker (unfortunately, the banker that gets assigned to me) literally telling me if you are not a private banking account holder then just don't expect any timely email replies to inquiries or any decent service. Unbelievable discrimination, come on, this is already 2020!

Always fast service and I don't need to wait in long line here. That's why I switched all my accounts from other banks to here.

Friendly staff! However they need to bring back cash payments for other people.

Very honest, responsible and friendly. Thank you!

The people at this bank are all kind and grateful. Whether you are in charge or not, it is helpful for you to listen to your non-native English speakers and take the necessary actions.