Chase Bank W Eames St, Channahon

The cash stations NEVER WORK. EVER. When you go in to get cash zero people care. This has been happeninf for over a month and it has not been fixed. They KNOW that the one isn't working yet have ZERO signs up. So yes, let everyone wait in a line to nowhere....to wait in another line to realize that one doesn't work either. UNACCEPTABLE.

Got rid of their change counting machine. WHY? Are you not a bank? offered to give me wrappers to wrap all my change. Quite stunned they believe that was a good move. Was it taking too much counter space? #FAIL #CHASEBANK

Not a good first impression. I stopped in to open an account, and the bank was literally empty. No one was there to greet customers, and there weren't any tellers in the lobby. After several minutes of waiting, someone said that the personal banker was running late.

Drive threw hours 8-6 PM Monday -Friday . December 27th , 2019 the drive threw not open at 8:14am . Unprofessional and false advertising . Will find another bank that's operates according to what's advertised .

I was greeted with a smile from Pamela and Sarah and Layla answered all of my questions for me and thanked me for coming in! I will definitely be doing business with them !

Every single time I call this branch they never answer the phone.

Very nice tellers and bankers. Clean place and plenty of parking.

Helped me out so much today, thank you again guys!