Chase Bank E Colfax Ave Unit A, Aurora

Worthless chase, they removed the ATM door swiper and now closes the vestibule at sometimes 2pm. Yeah go drive here to use the ATM only to be treated like some thief trying to break in. Like 6 people came by while I wrote this review and pulled on the locked door. Yikes Chase just close this location.

Refused to honor a check that was VERIFIED and drawn off their bank. Then I got accused of fraud. The signature matched, check was within range, funds were available, ect. They they said it was because I don't bank with them! I shouldn't have to be forced to open an account there to cash a check. I will never bank here!!!! A word to the wise, DO NOT WASTE YOUR TIME WITH INCOMPETENT PEOPLE....smh.

Im not sure why they took away access to the atm inside! , this is the only chase near my house , maybe install a drive through atm !?

No drive Thru ATM, the won’t fix the broken door so they don’t have clean the ATM lobby.👎👎👎

Can only rate my ATM experience. Only came by to pull out cash. ATM experience was pretty standard. HOWEVER, we noticed there is a small prariedog town behind the building. Come for the cash withdrawal, stay for the cuteness.

We needed fairly specific help with a short timeline. We called a bunch of Chase locations and Sheena at this location was so good and so friendly—she solved our problems and made it enjoyable. This will be our new regular bank!

They cut off access to the ATM in the vestibule after business hours, makes no sense. Use to be able to get in if you had a chase card 24/7

Fail! A employee at this location canceled my debit/atm card without my approval or request. I went out of town only to find out my card had been canceled by a chase employee for no reason. Chase customer service is getting worst everyday. FAIL FAIL FAIL FAIL

HORRIBLE BANK HORRIBLE CUSTOMER SERVICE NEVER BANK HERE!!! IF I COULD ID LEAVE NEGATIVE STARS!

They charge fees for your fees. They charge extra ATM fees on top of other ATM's normal fees. Currently, they're charging an extra $2.50. They hold your funds longer than other banks so as to collect more interest. Overall, this bank represents everything that's ethically corrupt with Capitalism. I'll stick with US Bank and USAA. They actually refund other banks ATM fees. They release funds early and don't charge fees for your fees. My business. Least to say, it took Chase a short time to lose my business and my company's business. Less than 3 weeks.