Chase Bank Grant Ave, Novato

I was reluctant to open a new acct after reading Chase Bank reviews. I went by this bank today to make a deposit. All staff including the bank manager were helpful and very friendly. I'm so happy with my choice to move from Citibank to Chase.

Awful service, teller making everyone wait having a conversation with patron about everything except service, definitely won’t go to this branch again

Local people are great. Corporate has hold times that are absolutely unreasonable to report fraudulent charges.

Awesome customer service. They have the new atm inside (one that is basically a teller) and their representatives are nice and don't push products.

not friendly, only one teller every time i go to this location. i tried to get a new card and there was "issues" with forms of identification. a drivers license isnt enough. i would prefer to go somewhere else this location is not professional.

Great customer service very friendly employees. They are very informed and are great at helping you with your accounts

Wonderful staff, always patient with my jumbled deposits. Friendly efficient service

Staff is super friendly and helpful.

I love the. Service offered by chase 👍🏼