Chartwell American Mortgage, LLC Parker Square Rd, Flower Mound

Refinancing my home loan with such an experienced crew of mortgage brokers was just what I needed. The other guys (Quicken Loans) were a bit too aggressive and high priced for my liking. Chartwell American Mortgage made the process seamless and pleasant. I would recommend them to a friend dealing with a Texas mortgage or refinancing opportunity 10/10 times.

When we first started shopping for houses we had our pre-approval letter through Quicken Loans, but after three different offers were rejected we knew we needed to change something. We switched from Quicken Loans to Chartwell American Mortgage and we are so happy we did. Chartwell was responsive—responding to our many questions basically whenever we wanted, they put together a competitive offer that helped us secure a home on our first try after switching! After having our offer accepted, Chartwell worked efficiently to make sure our loan was ready to close in a short time. As a first time home buyer I am glad we chose Chartwell because it made all the difference. Our loan officer, Nathan Myers cared about us like we were family and worked incredibly hard to get us into our dream house. He gave us honest feedback and offered valuable counsel.

Working with Nathan was fantastic! He was quick to respond, honest, and knowledgeable. We were first time home buyers and he made the process easy to understand and answered any questions we had along the way. Would highly recommend Chartwell Mortgage!

Nathan and Garth at Chartwell were amazing to work with. They got my refi closed faster than any other time I have refinanced houses in the past. They are honest and provide great customer service. And on top of all that, they had the best rates out there.

We could not have been happier with the job Nathan and his team at Chartwell American Mortgage did for us on our home purchase. They made a stressful situation easier and helped us save a bunch of money. Can't recommend them enough.

I would trust Chartwell with my life! I couldn't have imagined a better lending experience. This was our first time buying a home, so we wanted to be sure we could find someone that we could trust and someone that would help educate us along the way. Nathan exceeded all our expectations. He was proactive in reaching out to us. He was very timely in getting back to us when we had questions. Everything was completed with the loan way ahead of time and we were just waiting for closing day. On top of all this, Nathan had the best rates I could find. I feel 100% confident in recommending Chartwell to anyone looking to buy or refinance. I can't emphasize enough Nathan's trustworthiness and integrity. In dealing with him, it's very apparent that his integrity is more important than making an extra buck. I will only use Chartwell in the future for all my mortgage needs!

Nathan and Garth have taken great care of us and we've used them repeatedly! Everytime we've worked with them, they've gone the extra mile and surprised us with even more favorable terms like closing costs in our pocket, quick closing periods, and beating the deals we were negotiating with other firms. Very happy with their service and we'll be using them well into the future!

Garth and Nathan, thank you very, very much for getting us here. A year ago you helped up with our first mortgage when my wife and I bought our first home. Now, almost exactly a year later, you've helped us refinance to take advantage of the lower rates. Both times you've been so kind, helpful, and professionally excellent. You were recommended to me by a buddy of mine, and have proven to be as exceptional as advertised. My family is grateful for your help.

Providing good customer service is incredibly difficult for a lot of companies - even, and especially, when business is guaranteed. I take notice when a company puts the customer first. And it is a rare occurrence to find a company who will go out of their way to help when there is no "business" to be had. I have reached out to Nathan, and his team, on numerous occasions just looking to get some advice, and even when they know full-well that that I'm not in a position to "do business" with them, they consistently go well out of their way to help any way they can - facilitate warm introductions, make connections, conduct research on my behalf, etc. The attention to detail, the level of care and understanding, the energy and effort that goes into their work - it's second to none. This is the stuff that great companies are made of! Chartwell American Mortgage is top shelf...

Nathan and his team were fantastic to work with. We needed to be able to close in a very compressed timeframe and Nathan and his team worked hard to make sure that happened. Throughout the process Nathan provided us with frequent status updates and he responded quickly to each and every question we had.