Chartway Credit Union Kellam Rd, Virginia Beach
304 Kellam Rd, Virginia Beach, VA 23462, United States
https://www.chartway.com/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–6PM
- Friday9AM–6PM
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Reviews
K
Miriam was helpful and efficient. She is my go to for all of my financial needs. If you want the job done right, ask for Miriam!
Thank you for your valued membership and this review of our Kellam Branch. Our team members like Miriam love being able to help members like you thrive financially. We look forward to serving you again soon!
V
The tellers are pleasant but that's about the only positive I have to share. Each of their departments run independently of each other so they don't seam to update together if you have to update or make changes to your account information. This wasn't a big issue until my card got flagged by the fraud department and deactivated right before I tried to use it in line to pay for my groceries. ( This has happened to me twice now) I'm not certain they even called to let me know but I did find out that my old phone number still on file instead of the new one. I have called several times to "updste" this info, and even tried to fix it myself using the app, but still it hasn't been corrected. Also, plan to wait a minimum of 30 minutes any time you have to call. I elected for a call back instead of continuing to wait after 30 minutes on hold, just to be called back and placed on another 15 minute hold. I did speak with a supervisor who sounded rather indifferent about the situation and I didn't really get the impression that I am valued as a customer.
We appreciate your membership and would value the opportunity to speak with you to learn more about your experience. Can you please send an email to [email protected] with your contact information? A member of our leadership team will be in touch to personally apologize for your experience and offer support. Thank you again for your membership and again, sincerest apologies - we look forward to speaking with you!
R
Really nice tellers and Brian was a big help in opening a new bank account for my wife and child. Thank you!
Thank you for your valued membership and this review of our Kellam Branch. Our team members like Brian love being able to help members like you thrive financially. We look forward to serving you again soon!
K
Don't take a chartway check from anyone if you don't have an account there and surely won't open one there. Extremely rude and give you the run around and tack on 2% if they will even cash it. Total turn off and will never deal with any chartway after this experience. Had to deposit in my bank a wait a day ,better than giving them extra 120.00 and the satisfaction of getting over on me.
Hi Kevin - We would like to reach out to learn more about your experience. If you could please send your contact information to [email protected], we’ll be in touch.
M
I've been a member since I was in the Navy, and it was called the Naval Air Federal Credit Union. Never had a problem all these years. Great service and helpful people have kept me as a member through the years.
Thank you for your kind words, Mark! We appreciate you and value your membership!
J
Been a customer for 15 years it’s a great bank with fast and sweet tellers
Hi Jaymee - Thank you for your review! We value your membership and look forward to serving you again soon.
C
Nice tellers. Prompt service. Wonderful location.
Hi Charles - Thank you so much for your review! We look forward to serving you again soon.
T
It's uncharacteristically scenic for a bank.
Hi Thomas - Thank you so much for your kind words and 5-star review!
Personal loan Providers Nearby in Virginia Beach
FAQs
1. How Can I Get In Touch With Chartway Credit Union?
In order to get related with them for loans, you can making a phone call by +1 800-678-8765, or you can direclty search for online loans. If you need any loans like guaranteed personal loans, you can click here, which will be faster.3. How Can I Obtain a Loan at Chartway Credit Union?
The quickest way is to fill in an online application form. For your need of payday advance loans from the Internet, simply search our website to discover more details.5. What Am I Supposed To Do I Cannot Repay The Loan On Time?
The best way is to negotiate with your lender at first and think of a solution for both parties.
2. What's The Address Of Chartway Credit Union?
Chartway Credit Union is located at 304 Kellam Rd, Virginia Beach, VA 23462, United States. If you wan to visit them in person, just use the map to locate a way to get there.4. Is Chartway Credit Union an Agency? Or a Lender?
Chartway Credit Union is a Bank. Or you can directly find CocoLoan, which is a lending broker, can help you establish connections with 100+ lenders to get multiple loan options like online installment loans, look at this page to find out more.6. Can Chartway Credit Union Provide Title Loans Online?
Sure. You can get title loans for bad credit when clicking here.