Certainty Home Loans Fredericksburg Rd, San Antonio

So many happy clients walk in and out of this office on a daily basis. I was referred to Michelle Noble for my home loan. Michelle help me to create a financial plan in order to prepare for the purchase of my very first home. Being a first time buyer I was very nervous, and felt intimidated to begin the process on my own. I’m very fortunate that I was referred here because she helped me through the entire process. She made herself available to me after typical work hours and fought for my loan as if I was her own family. :)

I've never worked with a more unprofessional group of people. The loan originator cries about emailing me a document, like I'm asking for a kidney. Then her manager yells at me instead of apologizing for her incompetent employee. People like this should be kept as far away from the customers as possible. The corporate office does not care, they just want your money. Do yourself a favor and take your business elsewhere.

Working with Michelle and her team is better than I could have expected. They are professional, efficient and bend over backwards to help. I was very impressed.

Most knowledgeable team by far!! You are in great hands with these great folks!!!