Central Communications Credit E Us Hwy, Independence

I visited this credit union branch today to make a transaction with my credit union that is not this one, but is within the same credit union co-op. I have never done this type of transaction before and I had no idea how to do it. The ladies inside were very friendly and extremely helpful as they took the time to walk me through the process. Having the option to go to a nearby credit union for my banking was so convenient today because I would not have been able to get to my credit union before they closed. Central Communications Credit Union was easy to find and access.

Bank teller was rude, condescending and cold and implied that I was committing fraud by attempting to withdraw my money from a shared branch savings account due to the fact that my ID was expired. She did not even ask if I had any additional ID that could be used to verify my ID, which I would have given her my U.S. passport or government ID. Also, I have been to other affiliated credit union locations recently and they processed my transactions with the ID with no problems. The teller was being prejudice. I won't be returning here.

I have had nothing but phenomenal service from staff and administrators at Central Communications Credit Union. It is hands down one of the best financial institutions you will ever have the opportunity to be be a part of. I have never had a question that wasn't answered and the staff is very responsive, caring, and real people. They care about your life and will help you navigate accomplishing your financial goals. I love CCU!!

The best place hands down to get vehicle loans! Great Customer Service! Also started our son's first savings account there. You can't beat their rates when it comes to loans.

I’ve been banking here since I was a literal child, the woman said I couldn’t enter the lobby to cash my change (due to covid, cool) I was wary because it’s a jar full of change and my grandma sometimes give me “special” coins so I asked the lady if there were any way she could kinda “rake” through the change so I don’t lose any. She proceeded to tell me they just dump the change in the bucket and that’s all. She couldn’t even *try* to act like she’d help. Just lie and say you’ll sift through it next time. (Not sure her name but she def looked like a Karen) 😂

Spoke to Patricia F. And explained my family’s situation and the ultimate goal of the phone call was to see if they would work with us and our goals and it came down to the fact that my family (due to living in Wyandotte county) are not the kind of people she wants to have loans with, also was due to us being “poor people” she wishes we didn’t have a loan with them. Pretty professional, not to mention I am a Honorably discharged Veteran. Just isn’t right the way she was talking to us.

This bank has been such a disappointment to myself and my husband. The first fiasco was adding my husband's name to my account. The account still only shows my name. The second fiasco is the fraud my husband and I have experienced on numerous occasions. The first time, $800 was taken out of our account, which took almost a month to receive it back into our account. Now, AGAIN, we are waiting almost 2 weeks for the return of another amount of money fraudulently taken out of our account. And, the third party fraud prevention center they use is a JOKE!! The fraud company doesn't go after the people who are committing fraud. So, HOW ARE YOU PREVENTING FRAUD? Geesh!!

Work there for 33 years. friendly staff. Easy access Drive-thru service Drive thru ATM Just Up the hill from Salty Iguana Just off eastbound highway 40 and Independence Missouri

Their ATM was the only one out of 3 places I visited that let me successfully withdraw money. Unlike the others, it gives me details about why the transaction was denied, so I could fix it.

My Husband and I have been using this Credit Union for close to 5 years and have had and have a couple of loans. Very good service. Thank you!