Central Bank Smiley Ln, Columbia

As someone who was not well versed on how to build my credit, I can not understate how valuable the employees at this bank have been to me. They have been nothing but patient, professional, and incredibly helpful the whole way through. And I love their app and all the benefits that come with their checking account.

We transferred our accounts from Simmons (previously Landmark) due to no longer liking Simmons bank and their poor customer Service Skills. I talked with Mary Ropp and she got everything set up so we could go in and talk with someone, we worked with Danielle Doppler. She (and her team) is amazing, Danielle made it a very easy process and have has been there for every question and concern we have had. We have been with them 2 months now and I highly recommend Central Bank. Thanks Danielle Dopler for all of your help. You deserve a raise and a promotion.

I informed them of fraudulent charges to my account well in advance because I suspected the account had been compromised. They did norhing with the information resulting in a negative balance of 500 dollars. When I was in a stable enough financial position to fix the issue i returned and management refused every attempt I made to find an agreeable situation. I offered a payment plan. I offered taking partial responsibility for the defaults and no matter what they refused to be helpful.

Best group of professionals I've had the pleasure to work with. Danielle, Ashley, Grant, Janet, Steph, and Bri are always happy and willing to help. Most bank products are the same; the difference is in the people! If this was a sitcom from the 1980's, it would be Cheers, where everybody knows your name.

I was treated like a idiot and whoever worked on 8/27/2019 a short curly haired woman is very snide and acted like she has problems ! ! Very strange and very uncomfortable is how she made me feel ! Bank is on Rangeline St Columbia MO.

Twice now they've put my money into random other people I don't know's account, and I can't even go back to fix the problem until next weekend, that's not ok

Thank you smiley Lane branch of Missouri for being phenomenist, always being there, when I lose my card!! Ha.

Everyone at the branch is awesome and always very nice.