Catskill Hudson Bank NY, Middletown

This is the most horrible bank I have ever dealt with. They just close the bank whatever hours they want to. They don’t care about their customers, at least not in my experience. I have had so many issues and I cannot wait to close my accounts with them and move on!! I am tired of driving all the way to my branch to find them closed WAY WAY before said closing times. And I don’t wanna hear anything about Covid because they’ve been doing this before Covid even started!!! So over this bank!!

Address listed here is wrong (it's down the road, as I learned by accident), phone number listed is disconnected, and their hours aren't updated. I spent 40 minutes at the window abd waiting out front for the drive in teller, yet my teller was not knowledgeable and could not help me with everything I needed. Overall I've had OK experiences with this bank, but you should avoid this branch especially while the lobby is closed