Cascade Financial Services Cimarron Park Loop, Buda

Very poor communication. Cant ever get a hold of anyone. Phone number given out leads to automatic mailbox informing you it is full and cant take you message. Has been like that over a year now. If I could do it again I'd stear clear of this company.

This is a terrible company. My experience. They cost me 10,000 over the price of the property due to procrastination in their end. Loan took 4 months to close after putting offer on land. Every time a deadline was near, the senior processor was out of office and had no one reviewing emails. Will be refinancing ASAP to get out from under this company!!! They are a joke

Everyone involved on my loan was knowledgeable and responded quickly. I'm excited about my new home!

If you have the option of any other company please save yourself time and stress and go with literally anyone else. It’s been 3 months, still haven’t closed and are now on the 4th request for bank statements which I have already sent. Also they hardly ever answer the phone. At this point I feel like we will never close.

We had a pre approval letter for $250,000 and was turned down by this company because of a dispute on my husband’s credit file that HE initiated. It was an old paid off account he wanted removed. Their “Sr” loan officer doesn’t have a clue what she’s doing. Don’t waste your time with this company. Went through another mobile home and finance company and no issues. Go local.

Thank you Cascade Financial Service for making my family dream come true of owning a beautiful home come true thank you so much.

Very easy and great group to work with throughout the process.

Will not return calls almost missed out on land because of them not doing there job had to move close date 2 times would definitely not recommend them for anything

1.PROCESS WAS COMPLICATED. 2.TOO MANY PERSONS INVOLVED. 3.COST OF LOAN WAS OVERLY EXPENSIVE. 4. THERE WAS NOT ENOUGH VERBAL COMMUNICATION THROUGH OUT. 5. CHANGED APPAISIAL OUT VERBAL EXPLANATION.

Took 6-9 months to finalize the loan and we ended up having to stay in a hotel due to their indifferent and unmotivated attitude. Cascade Financial is the type of company that, so long as each payment is paid on time and posts on time each and every month, you'll never have an issue. However once you have an issue, you're in for a world of frustration. The will reject Thousands of dollars in payments without notice because you failed to cover the entire amount due. They will inform you that you missed a few hundred and they don't accept payments or partial amounts. Further they take forever to respond and different agents give different answers. They don't always take great notes either, so even though you clarified an issue with agent A , Agent B sees it differently and won't accept what you were told as he or she has no notes stating you can use the resolution you spent hours working on. I do want to mention a few agents have seemed genuinely interested in trying to solve things or explain things in a manner that makes some sense. Overall Cascade is a Slow, Indifferent and very inefficient company. They have no issues waiting patiently and making things as complex as possible in order to eventually foreclose on your home. YMMV however, don't miss a note, or you will regret it.