Casa Buick GMC Montana Ave, El Paso

Wade and Danny do an awesome job. They will take care of all your services needs in a fast and professional manner.

Wow, what a difference!! This is exactly how buying a car should be. A great big thank you to Alejandro and Soraya for providing the absolute best in service, professionalism, and efficiency! We are loving our new Encore from Crawford Buick!

Great Experience, Five Star for sure. Saleman Carlos Salas made the experience quick and painless. That usually doesn’t happen when buying a new car. In Finance, Soraya Holguin was awesome and took the time to explain every detail. I will return to Crawford GMC for my next vehicle.

Slow service in the service department, if you have nothing better to do bring your car here and enjoy the TV service in the customer lounge because trust me, you will have to wait. Additionally, the service advisors are nowhere to be found. A lot of employees walking around but nobody helps.

Crawford’s team did a great job in helping me purchase a new vehicle. I have purchased vehicles at both Shamaley and Crawford now, and it is night and day when it comes to customer service. Going forward I will only be giving my business to Crawford Buick GMC.

Always changing dates, No rental. They said that they didn't fix that and sub it out, and stay quite to fix it. Hard to talk to someone Don't answers calls No trust, we know what we have of warranty Did check.other areas of vehicle

The Service Rep forgot to address an issue. So a different Service Rep assisted but gave me an opinion of what he thought was the problem. They both seemed uninformed and showed no desire to get to the bottom of issue.

I brought my Buick Encalve in for scheduled maintenance. As usual the service department greeted me right away and asked about my visit that my morning. My service deparment rep was Daniel Martinez and as with previous visits deliverd the highest in customer satisfaction and communication. He offered me the shuttle service and stayed in contact with me throughout the day to update me on my vehicles progress. When I picked up my vehicle he explained everything that had been done and answered all questions that I had. My vehicle was washed and clean and ready to go when I arrived. The cashier handling my visit was extremely friendly as well. I would buy another vehicle from Crawford becuase of the service department becuase these are the people you spend the most time with and I would reccomend that others use this service department as well.

I want to thank all of the Crawford Buick GMC team, especially the financial manager, Soraya, and our car salesman, Tyler Walker. My wife and I truly appreciated all the help, patience and the professionalism. -Thank you all once again-

These people are heartless and do not care about their customers happiness. They laughed at our face when my grandpa passed away. We needed a vehicle for my grandpa to fit in and they said if it didn’t fit for him that they would for sure give us the money back and help us find another. Once he passed they said they would only give half the money back. We never used that vehicle. These people are horrible. Do not buy anything from them