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Carter Bank & Trust E Washington Ave, Vinton

3.8
(1)Loan Agency
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1111 E Washington Ave, Vinton, VA 24179, United States

+1 540-342-8580

https://www.cbtcares.com/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Carter Bank & Trust 01
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    Personal Loans Near Me In Vinton of Virginia(VA)

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    Reviews

    3.8/5.01 Review

    D

    Dana Newell
    1

    THIS VINTON BRANCH OF CB&T IS BY FAR THE WORST BRANCH THAT I HAVE COME ACROSS IN MY 30+ YRS OF BANKING ON & OFF WITH THEM OVER THE YRS. THIS BRANCH NEEDS A REFRESHER COURSE ON CUSTOMER SERVICE. WE BROUGHT OUR 2 EXCITED KIDS TO AN EMPTY BANK ON A SATURDAY MORNING AT 9:30AM TO LET THEM OPEN THEIR OWN SAVINGS ACCT. WE WERE TOLD..SORRY BUT NO, WE WOULD NEED TO MAKE AN APPT & SHE ALREADY HAD 2 OTHER APPTS THAT DAY!! WE COULD COME BACK ON MONDAY!! REMIND YOU..EMPTY BANK! WE TOLD HER THAT WE CANT DURING THE WEEK, WE WORK & THEY ARE IN SCHOOL. THATS WHAT WEEKENDS ARE FOR! 2 VERY DISAPPOINTED KIDS WALKED AWAY WITH THEIR HEADS DOWN & LONG FACES. THEY LOOKED FORWARD TO THIS ALL WEEK. *SOOO, WE CALLED ANOTHER BRANCH, ABOUT 5 MINS DOWN THE ROAD & SHE WAS MORE THAN HAPPY TO TAKE US IN, WITH NO APPT NECESSARY. EXCITED TO HEAR FROM US & WAS WONDERFUL WITH THE KIDS. WE WERE IN & OUT, IN ABOUT 30-35 MINS TO OPEN 2 KIDS SAVINGS ACCTS. *VINTON BRANCH-NOT EVEN CLOSE! YOU COULD TAKE SOME LESSONS FROM THE STAFF, JENNIFER & MANAGEMENT AT THE ROANOKE BRANCH!! *DO BETTER! COVID OR NO COVID. ITS BEEN OVER A YEAR & THINGS ARE OPENING UP & AT THIS POINT THERE IS NO EXCUSE WHAT SO EVER FOR THIS TYPE OF SERVICE OR SHOULD I SAY, NO SERVICE IN OUR CASE. ITS JUST PURE LAZINESS & TAKING ADVANTAGE OF THE COVID & MILKING IT AS LONG AS POSSIBLE! TIME TO GET BACK TO WORK OR MOVE OVER & LET SOMEONE ELSE HAVE YOUR JOB THAT WOULD APPRECIATE THE OPPORTUNITY TO SERVE THE COMMUNITY!!

    Response from the owner

    Dana Newell, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. You are a valued customer at Carter Bank and Trust, and we appreciate your business."

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    FAQs

    • 1. How to Make Contact with Carter Bank & Trust?

      You can make a phone call at +1 540-342-8580 or visit their website and submit the request form.
    • 3. How to Apply for a Loan from Carter Bank & Trust?

      To secure loans from Carter Bank & Trust, you can submit the request form on their website or visit their physical store. You may be asked to drive your vehicle there when getting a title loan. Enter our website to obtain detailed information about online title loans.
    • 5. What to Do When I Fail to Repay My Loan?

      Failure to repay a loan can have a serious impact on your financial life. Make Contact with your lender when you are likely to fall behind on the repayment.
    • 2. How Do I Find Carter Bank & Trust?

      You can find the store at 1111 E Washington Ave, Vinton, VA 24179, United States. Use a Maps app to show routes to Carter Bank & Trust.
    • 4. Is Carter Bank & Trust an Agency or a Lender?

      Carter Bank & Trust is a Bank helping you deal with money worries. Browse this page to get low interest rate personal loans for unexpected expenses.
    • 6. Does Carter Bank & Trust Offer Bad Credit Loans?

      Yes. You still have chance to get loans with Carter Bank & Trust even though your credit scores are poor. It is also available to get personal installment loans with bad credit with our platform. You can also find some useful info about a personal installment loan via our website!