Capital City Bank N Calhoun St, Tallahassee

My car broke down in the pouring rain and I was able to roll into this bank's parking lot. I called for a tow (2hr. wait, of course and hot and muggy too) and went inside to fill the manager in on my situation and let them know I was waiting on a tow. They thanked me for telling them, then asked me to leave their bank immediately! I mentioned that it was pouring rain outside and my car was dead (no power, AC, wipers, etc.), I had nowhere to go but to stand in the rain or sit in my car with no AC, etc. They did not even think about assisting me! I even offered to apply for a mortgage (legitimately), which they said I couldn't do there (never suggested that I apply for a savings account or anything else!) They just refused to let me stand there for 1 minute to avoid the downpour. Needless to say I'll never do business with these mean, insensitive people, and I hope nobody else does either!

ATM took my money didn't return card and all I was told to do is fill out a dispute form and wait up to ten days as if it's an acceptable answer. I will be closing my account and I definitely will not be referring

I’ve banked here for most of my adult life. Best customer service ever; local bank.

Great customer service from tellers and management!!