Canvas Credit Union Windsor Branch Main St, Windsor

Had a great experience the many times I have been to this location. It has two outside ATM's that deposit checks and cash. Wonderful associates doing their best as well. Was also able to cancel and get new cards on-site with no wait. Even if there was a wait, they have a nice small seating area to sit during the wait. Thank to be a Canvas member.

I've always loved canvas. I have all my business accounts with canvas and love to go in and chat with the staff anytime i need help. I have become so disappointed with how they have changed the phone contact so you can no longer reach the branch. That coupled with their very difficult to navigate online platform is pushing me to just pull all my accounts and go somewhere else.

It's no secret that Windsor's brand new branch location/building looks pretty fancy. I was excited to use it today. Imagine my surprise to pull up and find out that this new, I'm sure very expensive building, has no drive thru... It is closed for the stay at home order (as it should be). So, I regrouped. I can handle this problem. I called to get instructions on how to deposit a check online. I talked with no less than 3 people. They all tried to help me but I am unable to deposit a check online. The pictures exceed the 2 MB limit. Customer service could not solve my problem. I will have to drive to Fort Collins, during a stay at home order, with my children to deposit at a branch with a drive thru. I'm disappointed Windsor Canvas Credit Union. That is not helpful to our community. You should have put a drive thru on your brand new building. What were you thinking?

Every time I go to this branch it’s been a 30 minute wait there’s only one person working usually on Saturdays From now on I’ll just drive across town and go to a Different branch…

I have been to the Windsor location twice now. A young gentleman has helped me each time, i apologize that i didn't get his name. He is amazing!! So friendly, so helpful, so happy. His smile is contagious and he just makes my day!! He is doing an amazing job!!!

I’m all for the tellers in the bank being friendly and having conversations with the customers however, when there is a line backed up where you can hardly get in the door it is unnerving to watch/listen to a teller pausing to chit chat with a customer during the transaction. Please if you can’t talk and work at the same time, only do it when there is not a long line. This is not the first time I have run across this at this bank. Besides that the bank is very nice.

Dunces. We are members of a shared branch FCU, but moved and do not have a local branch to use. 2 out of the last 3 times, this branch has mishandled our deposit, which resulted in overdrawing our main account. If they cannot provide even the most basic of transactions correctly, they should not claim to be a "shared branch". Everyone make mistakes, sure. We will not make the mistake of using them again.

This is why I love credit unions. I'm out of checks, so my wife wrote the check to our contractor. I forgot to transfer the money, and when the check was cashed this morning, rather than gleefully charging me as a regular bank would, they just called me to let me know I forgot the transfer. Thank you Brenna!

We went in for a HELOC loan, was super simple to file and quick! Every time we go in, the assistance we receive is outstanding - small town feeling where they are all friendly and outgoing. Love this Credit Union!

I love this bank! The employees are very friendly and I've never had a problem with my account or anything. Definitely recommend banking with them 😊.