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Canandaigua National Bank & Trust Penfield Rd, Penfield

3.8
(10)Loan Agency
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1816 Penfield Rd, Penfield, NY 14526, United States

+1 585-899-4653

https://www.cnbank.com/Your_Bank/Locations/Branch_Pages/Penfield_NY_Bank/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Canandaigua National Bank & Trust 01
    Canandaigua National Bank & Trust 01
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    Personal Loans Near Me In Penfield of New York(NY)

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    Reviews

    3.8/5.010 Reviews

    W

    Wendy Schulman
    1

    There's one teller here that is extremely curt and has an attitude problem with me. I have been a customer of CNB for years and I have never been treated like this before.

    Response from the owner

    We apologize for your recent experience. We assure you that we strive to provide an exceptional customer experience and would like the opportunity to deliver that to you. Customer service will reach out to you directly.

    M

    Mark Fuerbacher
    5

    Best Bank on the planet. I use all aspects of this bank from personal to business and every person I interact with is professional and attentive to the customers needs. I work primarily with The Penfield NY branch and Harry, The manager is wonderful and his staff including Shea and Amity are knowledgeable and a pleasure to work with. Keep up the good work CNB!

    G

    Grrr Cassie
    1

    It was a major pain to get an account on the app so I ended up having a late fee charged on my first payment because I had to wait for them to send me deposits to verify my app account. Didn’t have this problem with the last bank I took out a loan with so next vehicle I’ll make sure to request the previous credit union as it was more easily accessible. I’ve never been late on one payment and now my first payment with this company was late. Unfortunately I do not use checks and I wasn’t paying $20 more to pay with my card over the phone so the app is the only way that I can pay.

    Response from the owner

    Cassie, Our apologies for the experience you’ve had. At Canandaigua National Bank & Trust, we strive to provide an exceptional customer service experience and would like the opportunity to deliver this to you. We would be happy to review your specific situation, if you would like to contact our Customer Call Center. They can be reached at 585-394-4260 and are available 8am-8pm M-F, and 9am-1pm Saturday and Sunday. Sincerely, CNB

    K

    K C
    5

    I’ve been banking with CNB since I was 13 and had my first bank account. They are exceptionally quick in posting payments and withdrawals making it easy to keep track of finances. Staff members are all very nice. Service is quick and with many ways to do your banking, it’s a no brainer.

    J

    Justin Knowles
    5

    I would bank with them if they were near me. They are always so friendly when I am in the area. I have stopped in on a few occasions to get coin and coffee. They have the best bank coffee! And it's free! One time I got a Boston Cream flavored coffee and it tasted just like the doughnut!

    T

    Teri Lester
    1

    Worst experience ever at CNB in Penfield. The lady with long brown hair was loud and rude. Everyone knows your business when she talks. Love CNB but not the Penfield location.

    Response from the owner

    Melina, We are sorry to hear about the experience you had at our Penfield office. We appreciate your feedback and will be sure to share this with our staff. Thank you for taking the time to leave a review.

    L

    Luke Render
    4

    Kind of a weird bank. I have an auto loan with them. Over the years no statements from them, no flyers, no calls, no mail, but they cash the checks.

    M

    Michelle
    5

    great staff always polite and efficient. I love a local bank

    J

    Jane Kogler
    1

    I did not have a good experience with this bank at all.

    P

    Patty Crowley
    5

    Always a great experience with CNB

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    FAQs

    • 1. How to Get in Touch with Canandaigua National Bank & Trust?

      You can make a phone call at +1 585-899-4653 or visit their website and submit the request form.
    • 3. How to Request a Loan from Canandaigua National Bank & Trust?

      To secure loans from Canandaigua National Bank & Trust, you can submit the request form on their website or go and visit the store. You may have to drive your car there when getting auto title loans. Visit our website to obtain detailed information about online title loans.
    • 5. What Can I Do If I Could Not Repay My Loan?

      Missing payments on a loan can have a serious impact on your financial life. Get in Touch with your lender if you think you may miss the payment.
    • 2. What Is The Location of Canandaigua National Bank & Trust?

      You can find this company at 1816 Penfield Rd, Penfield, NY 14526, United States. View maps and get your direction to Canandaigua National Bank & Trust.
    • 4. Is Canandaigua National Bank & Trust an Agency or a Lender?

      Canandaigua National Bank & Trust is a Bank helping you deal with money worries. Check our site to get online personal loans for financial emergency fund.
    • 6. Does Canandaigua National Bank & Trust Offer Loans for Bad Credit Ratings?

      Yes. You still have chance to get loans with Canandaigua National Bank & Trust even with bad credit. It is also available to get installment loans for bad credit with bad credit through our platform. You can also learn more about installment loans here!