Caliber Home Loans--Stacey Gross E Camelback Rd, Phoenix

From the time my husband and I first met Stacey by phone, I could tell she had years of experience and expertise. I had a good gut feeling about working with her from the get go. Stacey made our home-buying process easy. She was the hub that kept everything moving along. When we had questions along the way, she was quick to get back to us and keep everything on track. During the process of purchasing our home, we had a few things that came up that had the potential to slow down the process, but Stacey had the knowledge, resources and contacts to trouble-shoot and keep things moving along as quickly as possible. Stacey is one of the most professional people I’ve ever worked with. She is responsive to inquiries, whether it’s by phone, text or email. She’s proactive and never misses a beat! It’s easy for homeowners to get emotional and nervous during the home-buying process, but Stacey made it easy for us to get over these issues quickly. She patiently answered all our questions, and when she didn’t have the answer on the spot, she did some magic for us in the background and followed up quickly. She has a gentle and calming spirit that is so refreshing through the various tension points that come up during the home-buying process. This is especially important when you’re buying your dream home! We closed on our home while we were out of state. But this was no problem. We were able to do almost all of the “paperwork” with electronic signatures. This made the process so easy. We don’t plan on purchasing another home anytime soon, but if we do, she will be the first person we reach out to. Stacey is not only the kind of person I want to work with, she’s also the type of person I’d want as a mentor on how to offer exceptional customer service. If you’re searching for someone to handle your home loan, I highly recommend Stacey Gross and her outstanding team at Caliber. She is like a bright guiding light who helps you safely navigate through the home-buying process!

My husband and I have work with Stacey in two occasions in the last year. Stacey helped us with purchasing our first home back in September. She never showed frustration with the million questions I had and timeline I had. Stacey and her team helped close in our home super fast. We just refinanced our home this month and the process was as expected, very pleasant. We are very happy and will be returning for future transactions.

I can’t give Stacey and her team enough praise for their help! As a first time home buyer, I didn’t understand a lot. Stacey was so patient and kind, she never made me feel bad for asking a million questions and I felt empowered and confident after she explained everything. Because she was so helpful and transparent, I have complete trust in her and her team. She bent over backwards to get our interest rate as low as possible; she fought to get us the largest possible loan and she was even available to explain things after work and on the weekend when we couldn’t come in during hours. My father understands this industry inside and out and he was extremely impressed by Stacey’s knowledge, expertise and professionalism. I want to do business with Stacey every single time I need to do anything... this world needs more people like her!

I have worked with Stacey on multiple transactions. Whether a first time home buyer, seasoned purchaser, or refinance, Stacey and her team personalize and give full attention to every client that walks through her doors. There are so many lenders who just assign a case number to clients and push them through, but Stacey is not one of them! Truly gives a five star and white glove experience every time, the first time! Such a joy to work with someone who cares about their clients!

I cannot state enough how impressed I was with Stacey. She made a typically very stressful an intimidating process very easy. She is very responsive to questions and is very kind. My home loan was processed so quickly by her that I was able to close early on my home. Thank you so much Stacey!! Looking forward to working with you again in the future.

We purchased our most recent home with Stacey's assistance. Without her loan expertise and knowledge, I'm not sure it would have gone as smoothly as it did. It was a big step for us and she made it super simple and easy to acquiring our dream home.

Stacy is one of the most personal and professional loan person I have ever met. I would and will work with her again at our next opportunity. We got our V.A. loan thru her. She is very knowledgeable and helpful throughout the entire loan process.

I worked with Stacey for two transactions and both were smooth and on-time. I highly recommend!

It's been a pleasure interacting with Stacey. With great service and support at every step, I cannot stress how efficient and simple the process of acquiring a loan could be. Big thanks to Stacey and team.

I have worked with Stacey Gross on many transactions. She has wonderful communication and we have never closed late. Many times to my clients delights, Stacey and her team are ready to close early.