Caliber Home Loans Research Pkwy, Colorado Springs

Had the best buying experience. Stress free. Would highly recommend. Very caring group of people who look after you and your best interests. God bless them.

I recently worked with Lori Sorrels and I recommend her highly. After shopping for a good rate, I was pre-approved with a different mortgage lender but they were not able to meet my closing. I called Lori and not only was she able to make my closing, Caliber's rate was better as well. She was confident that she could do it and was honest with her communication. She and her team delivered. I have had several less than satisfactory dealings with other mortgage providers. With Lori in my rolodex, I won't have to look again.

Working with Jeremiah Arellano at Caliber Home Loans was a breeze. Made everything quick and easy, explained everything and was always available for questions.

“The Dream Team” Rich and Jessica! (And anyone else who I didn’t directly correspond with from their team) got me out from under a horrid loan of 10 years and gave me the chance for fresh start after several medical/personal setbacks put me into a financial slump. It took me a few years to get my credit back to where I could even think about a refi and VA on top of that. From start to finish it took just about four weeks to close. Even with my lack of trust in a home loans they took the time to explain everything in the loan, appraisal and every question and concern I had! Thank you so much! I already feel the financial burden lifted and I can enjoy my home again!

THIS IS BY FAR THE WORST COMPANY IVE EVER WORKED WITH THAT I AM REFINANCING TO GET AWAY FROM THEM IM ALWAYS TOLD THE WRONG INFORMATION THEY PUT SOMEONE ELSES INFORMATION UNDER MY ACCOUNT I ALWAYS GET HUNG UP ON AFTER REQUESTING A MANAGER OR BE PUT IN AN ENDLESS QUEUE FOR NOTHING. I hate caliber home loans and if I could give them zero stars I would

Kevin and his team are awesome to work with. The refinance process was smooth and pretty uneventful because they kept us informed. Thanks again!

Lori is such an amazing person, she went above and beyond for me and my kiddos to make sure we had everything we needed and that our loan process was easy.

Recommend Kevin Bent and his team to anyone looking for a home loan. The level of service we received was above and beyond what we expect. 10/10 would work with again.

My experience with caliber was great until it came property tax time. I ended up paying my property tax when it should have been paid by caliber. Now, I'm out $1500.00. I would have been nice of caliber to send a reminder to not pay the property tax bill. Hopefully, i get it back in August.

I have the most traumatic experience with this company possible, Colorado Springs branch. I heard Caliber has a decent reputation here, so I don't want to trash the whole company, but my dealings with loan officer Paul Abair and office at Research Parkway in Colo Springs had horrible consequences for my family. I was offered a work transfer from Tampa, FL to Colorado Springs. Since we were planning to purchase our first house, I tried to be a "smart" and contacted local real estate agents first to see how the house market in Colo Springs was. Paul Abair was recommended to me as a person to apply for a loan. So I did, in April 2017, 2 month before the planned move. He prequalified me for an FHA loan or CHFA (down payment assistance program) loan up to 175,000 and recommended to take CHFa and only put about 1,000 down. I got to Colorado in June, contacted the real estate agent and we start shopping for a house under 175,000. After couple weeks we put an offer on one. I paid earnest money, paid for home inspection, plumbing inspection and went to sign application for the loan. In the very first step, it got denied by underwriter (did Paul even run it through automated underwriting system, what is available to all brokers and loan officers? Most likely not). Mine income debt ratio wasn't good enough for CHFa and FHA required me to pay of my old collection first. Now, I don't question FHA asking me to pay first my old bad debt, it makes sense, but I wish Paul Abair told me about it in April, so I could calculate the debt in my purchase price. Also, my income debt ratio didn't change negatively since April, opposite, I'm making about 30% more in Colorado than I was in Tampa, and my credit score is higher about 20 points. Everything points out Paul Abair din't do the prequalification process properly, he just send me a bogus pre qualification letter. (Since than my real estate agent got me in contact with another lender, and they immediately said, he had to see the outstanding collection right away and everyone in the industry knows that FHA rules changed and require every collection over 2000 dollars to be paid, so should Paul) . The consequences are, that I'm in a new town with no place to live, is July and I don't have a home for my son to start school, I don't even know at this point, if we qualify for a house in this town, there is literally nothing on the market in Colorado Springs under 160,000. If my new lender doesn't somehow figure how to get me in the house of that price, we literary homeless! Making mistakes is human, and we all do them, but Paul's Abair's mistake literary screwed over a mother and a 12 year old kid. I'm still waiting for an apology.