Cadence Bank - Perry Branch Washington St, Perry

Recently left Wells Fargo and was looking for a bank that would actually talk to be about financial goals and services instead of playing on their phones and acting like I was annoying them with my patronage. The ladies are all very nice and courteous and actually acted like they valued my business. I worked with one young lady, I think her name is Nicole who was super helpful and put me at ease as soon as I talked with her.

When it was state bank I was satisfied especially with the $10 grace for accidental overdrafts. Not too pleased with $120 in fees for 3 tiny charges that showed up the night of payday. The ladies that work here are nice but cadence bank in general does not have my thumbs up. Changing banks. Company is greedy.

I LOVED State Bank and the manager Erica, but after 12 years. I’m taking my business elsewhere. This new company CADENCE BANK is straight up HORRIBLE, the customer service and the online portal is A MESS. I asked for the headquarters contact information, and the Vice President gets AMNESIA and doesn’t remember the headquarters location or contact information. YOU CONSIDER YOURSELF THE VICE PRESIDENT OF THE BANK AND YOU DONT KNOW ANYTHING ABOUT THE HEADQUARTERS. WHAT A JOKE. DO NOT BANK with this bank!

Tonya at the Perry branch was so helpful. I have been trying to get someone to help me since last Thursday. I spoke to customer service and left messages but she gets the job done. Thank you so much!

The financial departments were efficiently operating and very knowledgable. They were very friendly and ready to help. I would highly recommend them all your banking needs.

State Bank was great but the new Cadence is horrible. The automated is awful.

Ericka's absence from the bank is greatly felt. Drive through is still good though.

Absolutely horrible! Customer service never have answers to your questions, can’t access online banking and fraudulent activity on my account.

Ladies at drive thru extremely helpful