C&F Mortgage Corp Alverser Dr, Midlothian

Tyler, Jack and Ken at C&F Mortgage were SO great to work with! They explained our home buying process every step of the way and were always there to answer any questions we had! Purchasing a home can be a stressful process but they did an awesome job making it easy and stress free!! If we ever go into the market again we will most certainly contact the team at C&F mortgage! Thanks again guys!

The team (Tyler, Jack and Ken) had clear communication throughout the process, fast response time and processing time. Answered any questions I may have had. Incredibly easy to use app that made sharing requests a breeze from the phone. Excellent customer service throughout. I felt like I was the only customer they were focusing on, however I know they are busy with so many more clients than just me.

Jill and Julie were so wonderful to work with in our loan refinance! We are saving $800 a month and are wishing we would have refinanced earlier because it was so easy!

Charles Merrill is excellent at communicating and helping me understand all the steps of the process and has always been very supportive. This is the 2nd time he has helped me with my mortgage and I highly recommend Charles.

I had an excellent experience using C&F Mortgage for my loan process. My mortgage officer Neil couldn’t have been easier to work with and anybody looking for a mortgage would be happy to have him on your team.

I worked with Peter Hall for my mortgage and start to finish the process involved insufficient (non-existent) communication about important topics (read: interest rates). He also put on my loan application that I was working at my new job that I just started at for 99 years, and had 10 years of industry experience (I’m only 25, so none of that makes sense, and he had access to the correct info). Keep in mind I am legally liable for misrepresenting myself on these forms, and Peter is misrepresenting me in a myriad of ways, for which I bear the legal liability. C&F got my name wrong on multiple pieces and paperwork and mail they sent me, which is lowkey giving racist energy. These are just examples — there were countless like this… at every turn, it was a new surprise of an error or incompetency. It was incredibly stressful to work with Peter Hall and I would not recommend him to anyone.

Kristina Kovtunova at C&F should be everyone's go-to loan officer, especially for first-time homebuyers. She was always available when we needed her, and went above and beyond to get us into our home during this crazy market. If I had to describe my experience with her in 3 words, they would be patient, professional, and PERFECT!

Hunter Clarke did an amazing job helping us with a new construction home loan. I would recommend him and this company to any friend or family member without reservation. A true professional.

Neil is great to work with and kept us updated on what we needed to do. As first time home buyers, he was so helpful.

C&F missed my closing day. It cost me $1000 to pre-possess my new home because of their mistake. I also had to send requested documents multiple times during the process. Will not use them again.