C&F Finance Company Audubon Dr, Henrico

They are the worst company to ever be with. They have nasty customer service reps. If u have to go with them run run and run fast. They really don’t deserve 1 star. I don’t even see how this company survives. This company really needs to go out of business. You would think with all the negative reviews they would change something. I really wish they would even exist.

Good morning Ms. Chavez, Here are the documents you requested from me to see if I am going to be eligible for a short extension or if this payment can be moved to the end or broken into parts with my future payments. Ms. Chavez I personally want to say thank you for your compassion and empathy yesterday; I am a CCR as well and its true the power of voice is a very important key when speaking to someone in a crisis situation I commend you!! And I could hear it in your voice you are genuine keep up the great work and you will go very far.

I have had a great experience with this company. They are willing to work with you if things come up, and are very polite on the phone. Just got off the phone with Erin and she was awesome!

Had a great experience working with Amber Snydor, Customer Service Rep. She was very attentive to my requests and communicated with professionalism. I would recommend working with her and C & F Finance.

All of the above reviews are correct and 100%truthful! I am trying to find another company to take over my loan. If you deal with these people you will be sorry. I am unable to get a monthly statement from these people.I was told that they did not do monthly statements. Their website is useless , you can't even get any account details on it. I have filed one complaint with the BBB and intent on filing another today. STAY FAR AWAY FROM THESE PEOPLE!

Extremely rude staff. Beyond unwilling to assist, as a first time customer. Applying now to refinance to a better company. Do not waste your time or energy attempting to deal with unprofessional people.

Paige Kuhlmey was very thorough and professional . Just bought a new truck and she help us through everything that the dealer neglected to do. Thanks again.

Negative Five Stars was not available so I had to write it !! These people treat you like your a criminal, rude rude phone manners. Will call you 5 times a day if your payment is 2 days past due ****2 DAYS !!!!!!! Get your loan elsewhere if your smart

Refused to put balance as 0 after settling with them. They continued to report to my credit agencies that I owed them when I had proof of settling with them. Now going through the dispute processes.

If I could give these morons a negative set of stars I would. These people are rude mean and do not care if you are sick or not. They call constantly and start the day after the payment is due. Harassment at it's finest with this group of people.