BrightStar Credit Union FL, Margate

Best decision I ever made was refinancing with BSCU, such a smooth and flawless transition. Dedra, the representative that assisted me, should make a book called “refinancing for dummies” because she was that helpful

I spoke with Tia, she helped with refinancing an auto loan. Tia was outstanding in her performance and customer service. Still smiling.

Jackie was very helpful and patient with me. I had a lot to ask and fix and she was great throughout the whole thing!

HORRIBLE! They screwed up my payroll deposit with a shared branch. But they would not admit their fault, saying it was my banks mistake when it clearly wasn't. The worst part was that they didn't even to take the time to look over what they did, they never opened my account to check. They just kept repeating the same idiotic line assuming I was too stupid to understand it what they were saying the first time. Very belittling experience and very frustrating.

Wait time was long but it think that’s the new normal. Service provided by the agent was excellent she was able to help me without a problem. Very polite and helpfull

I want to thank Mercedes, at the Corporate Sunrise office, for assisting me in solving a very complex issue today. She was very professional, efficient, and patient in resolving the issue.

The young lady who helped me, Sheila, had the patience of a saint. She was pleasant, informative, and polite. Give her a raise.

Joanna was awesome. She was patient, courteous and demonstrates superior customer service skills.

😇🙂🥰chin we're very nice I'm glad ☺ that she is on our team 🙌 😀 with bright star 🌟 I give her all 5 stars thank you again be blessed and stay safe 😊 🙏

Chris customer service agent, was beyond amazing. I spoke to couple before him and they weren't helpful. He is a lifesaver and he needs a pay raise immediately.