Lou Bachrodt Mazda Coconut Creek N State Rd, Coconut Creek

I know some people have had hard times at this dealership. However, my experience has been very, very good. The service agent was polite, got my paperwork done quickly and got my car into the mechanic's hands in record time. The agent said my car would be finished in 90 minutes and sure enough, when I walked back in, he handed me the keys and my invoice. I was impressed!

A friend of mine tried to buy a car for this dealership this weekend. He lives two and a half hour away for the dealership so he called to get some questions answered. He asked about the the price and any additional fees there might be , the sales rep. told him only an $800 dealer fee, taxes, and tags, nothing else. He drove to the dealership and attempted to make the purchase and the sprung a $2,500 Re-conditioning Fee on him!!! That's pretty low! After some negotiations he moved forward. Got into the finance office where he had to complete the transaction with extremely rude finance guy! This dealership sound like the need all new management! After I read several Google reviews I see they have someone responding to their reviews. Unfortunately who ever is responding does not ask the reviewer for an opportunity to correct the complaint....their just sorry. This tells me this dealership doesn't really care about repairing customers just responding...perhaps another dealership can provide true customer service and not just lip service!

William Duarte our salesman was amazing. Extremely patient and knowledgeable about the car we chose. Thank you for the great service.

My salesperson Leor was awesome, so was Billy in finance. We had a really good experience buying my 2019 Honda Ridgeline.

Excellent experience. Friendly honest service advisor, quick service and a great waiting area. 5 star experience! UPDATE...Second service visit to this dealership, and AGAIN, 5 star service! Honest, knowledgeable, upfront and attentive. Particularly my service advisor Lincoln. He was amazing. He worked extra hard to resolve my issues and make sure I was happy. I'm VERY thankful and really appreciate all he did. Thanks again!

I have purchased many vehicles in the past; from Corvettes to Cadillacs and all varieties in between, however, I can honestly say that I have never been treated better, or more fairly than I was treated last week at Lou Bachrodt Mazda! The showroom was immaculate with one car more beautiful than the other, each with a big red bow on top! The salesman, Ken and the Sales manager, Les were outstanding, as well as David in Financing! They asked exactly where I wanted to be in my payment and made it happen! No haggling, and no hassle! I needed to bring my new vehicle back in for a scratch to be repaired, and I was greeted like a member of the family. They even detailed my car again because they said it didn't look like a car that was just purchased, and they wanted it done right! I will recommend Lou Bachrodt to everyone I know who is looking to get into a new car!

I had one of the best car experiences that I have ever had. My sales person, Joseph Lokken, was a pleasure to work with. He was pleasant and took the time to find out exactly what I was looking for and then searched and found options for me to consider without any pressure to buy. I highly recommend the dealership and in particular Joseph if you are in the market for a car.

I am currently in the market for a new car. I have been looking at several different brands. Upon entering Lou Bachrodt Mazda, I was greeted by salesman Joe Lokken. I was very impressed with his professionalism and friendliness. I never felt pressured at any time. More important to me was his vast knowledge of the vehicles that I was looking at. I have been to other dealerships, where I knew more about the car than the salesman (an instant turn off). After several dealerships and much research, I will be returning to Lou Bachrodt Mazda this week to purchase a new car from this young man.

A five star thanks to Chad Robinson for his superb assistance on a lease return. Chad's calm and positive demeanor was a welcomed relief in what had become a difficult circumstance. It was our good fortune that Chad was on duty.

I have bought two vehicles from Lou Bachrodt Mazda. Both times I have had Matthew as my salesperson. Him and his General Sales Manager Les Nunez. Are wonderful people and very knowledgeable when it comes to buying a car. Great process and fast. Got my paperwork done in no time. What a great experience I have had.