Brenner Car Credit Carlisle W Trindle Rd, Carlisle

Britney Zorn was an absolute pleasure to deal with. She was very helpful and ACTUALLY showed concern for what I needed. Would recommend seeing her if anyone is looking to get a car. Thank you for all of your help.

This is such a great place to get a vehicle!!! I worked with David and he was such a nice guy helped and walked me through everything!! If your looking for a new vehicle definitely come here!

Would give 0 stars if I could. Sold a car that’s worth maybe $3,000 according to Kelly Blue Book to a young inexperienced buyer for $20,000. Not to mention the car has problem after problem. Predatory lenders. No reason someone should be paying $20,000 more for a car than what it’s worth.

I requested a car from the mifflintown lot and the had it sent to the carlisle lot. They told me it could take up to 24 hours but it was there within 5 hours!!!! Then in the first 2 weeks my started went out. They came to my house with the tow truck and towed it to mifflintown fixed it and towed it back to my house completely for free under the first 30-day/3,000mile warranty!!!!! I have NEVER had any other dealership provide such good service!

Service is subcontracted, but it is a certified shop and the gently used vehicles in stock will serve customers well.

Very pleasent experience. The only thing I would say is that the one minor issue(ignition key tumbler) the garage took a little long to replace. Other than that Ryan, Ceelie, Jenna and Samantha were fantastic. Started with 1 by phone. Then another stepped up while she was busy and then he was off. Then to close the deal 2 others finished the deal....and surprisingly it was seamless handoffs. No confusions. Great team effort!

This was really a great experience they got me into a beautiful car that I love

This is from a working experience. I was having a bad week personally. I was in a car accident and still went to work. I was in a lot of pain therefore didn't want to deal with drama just wanted to focus on work. My general manager was just nitpicking everything I was doing as she had been all week. I vented to a co worker that she had me upset. That co worker told another manager who in turn told my general manager. She confronted me about it, I made a HUMAN MISTAKE and told her I did not say those things. She decided she wanted to fire my co worker for lying because for a couple weeks now she has been trying to get rid of him and she said this was the perfect opportunity. I came clean and told her the truth that in fact I did vent to him. I recognized my mistake and never would have done it again. Do you think this company has compassion? Nope they waited a day and then fired me. Mind you I have never received a write up from this company ever! I always came in did my job and was never wrote up for anything. This was my first mistake. Other employees have received multiple write ups, and have affected customers. What I did was bad but had no affect on any customers. I always talked good about this company. But now I want everyone to know my experience. I had loved my job and in turn they showed me 0 compassion. I've heard multiple complaints from multiple people how the general manager makes them feel belittled. How she acts like your friend but talks about you behind your back, makes you feel little, and other people's words not mine "is a wolf in sheeps clothing". P.s. I'm using a temporary phone and cant figure out how to sign into my Google account, so if they see this and wonder why I didn't use my name that is why. But my name is Melyssa. Sidenote: My bad week included being robbed and getting into my very first car accident. So of course that mentally messes with ones brain, one would want to avoid any type of confrontation/drama and for a company to not even show an ounce of compassion for one HUMAN MISTAKE is beyond me. I won't sit back quietly I will share my experience every chance I get. I have a podcast lined up as well to tell my story. It is all true, I'm not afraid to admit when I am in the wrong, but I feel wronged as well!

Me and my wife bought a car from here less than a year ago and i will never buy another car from here again. With in a couple days from buying the car it rained and my wife was drive the car home from work and herd a noise under the car so she called me and at first I didn't believe her because we just bought the car. So like a week went by and it was raining again and this time I was in the car with my wife and it made the noise again. So I started to listen every time I was in car to find out if I could heir it any other time. But to come find out it did it only when it rained so I called Brenner and they told me I had to drive about an hour away to get it fixed. So we got the number and called and they said come up and we will look at it. So we did and they said there was nothing wrong with it. So the manger at leidy/brenner told me to audio it and send it to him and he will get back to me. So I made a video that had the noise and sent it to him. So I waited for a week to see if he gets back to me and never did. So I called and text him and until this day I never got a phone call or text back. So about 2 months ago our manifold cracked and every time we drove it was getting louder and louder so I had to do something. Me and wife was calling places to find out how much it was going to cost for a new one. It was going to be around 300.00 to 1000.00 for one. So I was like how about getting it welded so at this point I started looking around the motor and noticed it was missing parts, and the brackets that were holding hoses away from the manifold was just hanging there. So I was getting mad because when you buy a car from a dealer you expect it to be good. After we got it welded for the first time it cracked again so we bought a new one. After putting in New manifold and bracket on and the check engine light was still on so I started looking around more and found more stuff not right like the oil temperature sensor was broken off and it was tucked in wires and taped. So then after I fixed the sensor and check engine light went out I took it to get inspection done and they told me that ball joint is no good so we got that fixed and got car inspected. So we called Brenner because we are tired of putting money in the car that it should have been taking care of before we bought the car and it seems like they don't care. Two weeks later my wife was driving the car to work in the rain for the first time after it was in getting the ball joint fixed. So that being said she called me and said I don't think it's making the noise now. So if that is the case why was the car inspected when we bought it. It should have failed and with the oil temperature sensor broken off. If I know that the car was missing parts and know the customer service was like this I would have gone some of other place to get a car. You would think they would take care of there customers specially after selling me this car that way.

I had a great experience at Brenner in Carlisle, the staff was really great and helpful even brought my car from another one of their locations I would highly recommend them if your in the market to purchase a new car ...